Customer Ratings & Reviews

The Squad did a great job of setting up a 75" TV and sound system and when they realized it was being mounted on a concrete block wall, they changed mounting hardware to insure that the proper strength attachment hardware was used. Kudos to being smart and making sound decisions to protect the customers investment. HOWEVER, there was an upcharge (not excessive) for the mounting to a concrete block wall. This should have been discussed in the store and pricing provided at purchase time. With the system attached to the mounting hardware and THEN the upcharge is mentioned there was no choice to not do the upgraded install - and it was the right thing - but it was extremely poorly sold in the store.

The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

These guys were fabulous. They remained throughout the afternoon and made my life easier.

Man, 4 guys came out to install the 100" tv and it was free! They did a great job and took away the packaging. No mess (just had to run vacuum for yiny debris; no big deal)

Best buy hung my 55 inch new smart oled TV great job. 2 guys they worked fast and did a great job,and cleaned up. Thanks

Fast, efficient, and perfect installation. Zero complaints!

The agents were very knowledgeable and would recommend their services.

Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

The geek squad connected a sound bar to my 82 inch Samsung television. The work was done and completed in a professional manner.

Geek Squad install my TV quickly. Guys were professional and they shared some amazing tips and tricks with us which are coming very handy.

Very Professional & Personable, Thank You...Im Definitely Going Back To Them For Future Services...

The Geek squad installed and connected everything perfectly which I appreciated.

The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

the agents set up my tv and mounted it perfectly on the wall

The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

The two workers that came to my house were very professional and did a flawless job mounting my tv over the fireplace.

the agents did a great job, knew what they doing.

They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

The agents were so knowledgeable! After connecting all my components they took the time to make sure I understood how to use all of the equipment and remotes!

The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.