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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV for me this year and connected all components with great ease. They went out of their way to preform what I needed done. Way to go I could not have asked for better service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in a timely manner. They mounted and set up the new tv for us and took the old one away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all of the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Sonos Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a excellent job installing my tv. I would recommend using the geek squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mount

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just moved into my apartment, I visited BestBuy and I bought a brand new 50 inch tv with the wall mount and I love it. It looks really good on the wall and I appreciate bestbuy installing it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 98” TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the 98” TV installation/Mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly answered all my questions and even helped set up all my systems to my bew TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv for my father and showed him everything he wanted to know. They were professional and very courteous. It turned out to be a great present for my parents with great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed 65 inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 some team worked excellent and install went smooth. love the tv and it is a solid install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast + Friendly + Knowledgable + Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer, scheduling was easy, the team showed up on time and were very helpful and quick in their set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was Great! He removed the old tv and mounted the new one with ease! He spent time in setting up the tv and added my apps! A True professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never installed my cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting kit works great. The TV is mounted above the fireplace and the tilt on this mount is perfect for viewing purposes, from all over the room. Although I did not personally install it, it appeared to be easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job best buy onsite geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eady install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy insrltall. Even removed boxes would recommend

    I would recommend this to a friend