Customer Ratings & Reviews

The agents were very professional explain everything to me. And offered other as far as mounting my tv just in case the tv couldn’t go in the spot that I wanted it to go

The Geek Squad installers came in and did an excellent installation job above and beyond what I expected. They went the extra mile to make me happy with the setup.

The installers were presented with something of an installation challenge and handled it quite well. They were timely and very professional and left us with excellent results

The GS agent mounted the TV in a precise and professional manner. He also got it connected and working with Century Link. I was very pleased with his work.

Helps supply a great picture, quality mount and TV

The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

Dylan and Majestic arrived promptly at the appointed time. They were thorough and precise as well as concerned with our thoughts as to how it should be adapted to the space. Very happy with their performance.

The agent installed and mounted my TV. He explained the set up and channels. he took the time to make sure all set up functions were working.

Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

Both Chris and Brandon were very knowledgeable and efficient at mounting my 75in TV to my ceiling. Could not have asked for a better team for this task.

The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

The two installers were very professional and knowledgeable. They installed the wall mount for my 60-inch TV and set it up to receive my cable and streaming services. Just a great job in every way!

The service was excellant. The installer was attenative to my wishes and an expert at his craft. It was well worth the money to have the geek squad install both my tv's. They did an outstanding job !!!

The agent delivered our new Sony TV, installed it, and cleaned up and removed any traces of the installation as well as the old television. He was perfect!

My Geek Squad guys arrived on time, quickly mounted my television, made adjustments and took away all the packaging AND the old television. They were great!

I was really nervous to have the guys start drilling holes in the wall as the project has metal studs. But they were patient, and did it right the first time and did not leave one hole to fix. The guys were friendly and helpful.

The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

A first had my doubts because the team who came to mount my wall was taking to long, but overall they did a nice clean job and I couldn’t be any happier with how it turned out.