Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good job. The only thing is that they are not allowed to put wires in your wall so they have to charge $150 to make it safe. So that sucked but I paid in order for them to be liable
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again. If you have any other questions or any comments, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Elijah with the clutch tv hang!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job connecting and mounting my TV. The only issue I had was the original day of installation I received a call saying they didn't have anyone to come out and I had to reschedule.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Wall installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the Goto to get things done I recommend them
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen stayed and installed a tv and soundbar for me way past time. I kept changing my mind because the original soundbar would not fit the mount. Their patience was much appreciate.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A perfect job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dakota and John did a wonderful job on Nov 23, 2021. In one hour, they entered wearing masks and footwear covers; determined a wall mount with in-wall wiring was not possible; then helped me decide what to do; then did all the work of installing TV, set-top box and DVD player on a temporary cabinet; and cleaned up when done. There is a lot of work setting up the “not-so-smart” Google TV, and they did it all, skillfully and pleasantly. I am very pleased with the work done by Dakota and John. The quality of Geek Squad work led me to have my iPhone fixed by Best Buy.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installers were 3rd party but gave notices day before and 30 minutes before arrival. very helpful and efficient setup
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Did Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad called to confirm when they would arrive, arrived on time, set up my new TV and connected to all of my existing devices. Great job, would have them do all installs going forward.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I would not use anyone but the Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time quickly mounted my tv and showed me how to use it. They were great
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Get it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You're going to invest in a high-quality 4K TV you must have it properly mounted. the BestBuy team that did my install were prompt professional and left when they left I knew everything would be working properly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Efficent and quick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very quick and efficent. Friendly. Got the service done correctly the first time with no isues
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a really good job mounting my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an awesome job mounting & setting up my new tv! Very good & really nice.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
geek squad were professional to complete the insta
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad crew of two arrived on time and complete the mounting and set-up in a very professional manner
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job of mounting our new television. Thank you for such great service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
All confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted 86" tv, connected all devices and explained all operations. Very helpful in recommending additional or alternate accessories. Professional, respectful and meticulous. Great job!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad never disappoints!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, professional & did a great job installing our TV's. Top notch service! Thanks
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They provide excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Geek Squad for many years. They have installed several TVs and repaired/upgraded several computers. They are courteous, professional and eager to help.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install TV in quick fashion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV on Wall in about 20 minutes very knowledgeable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
did really nice clean job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.will recommend best buys geek squad service, they did great job and left no mess. Did everything as expected and even installed power kit which wasn't on the invoice until the day of the service call
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad were awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came on time, mounted the tv per our instructions and helped us add our information and apps. They were very respectful of our home.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
