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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 482 Showing 9,621-9,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the install mainly to just mount the tv since I’m too lazy to do it myself. Little did I know that they actually centered the whole tv on the entire wall, and leveled it ... better setup than I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my LG 75 tv....did a great job. very thorough and install was fast. Showed up alittle late for end of day appt but kept me apprised of timing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charde she was amazing installing my wall mount/ very informational. Funny and just a sweet person! I give her beyond 10 stars!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech installer was on time, professional and took the time to explain and show me how to operate the new TV after installing it. He answered all my questions and was though and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was very professional and courteous. They mounted it with no problem above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounting was great. Was very worried walks would be messed up or tv crooked but everything went well. Just be sure to mention if it’s being installed above a fireplace as this could be an extra charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and friendly. Cleaned everything up if they made a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The techs very courteous and knew exactly what they were doing. Recommended me rite options to finish the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was very knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very knowledgeable and helpful. He explained how us use the TV, the Internet connection and the app options. He cleaned up when he was done and took the boxes away. he did an excellent job of mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect and fast installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic. Very professional and knowledgeable. Thank you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenol Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sold on The Geek Squad. They will be my go to people for all of my electronics needs. Professional, friendly, eager to explain details, and respectful and polite. Cannot say enough kind words about them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a great job mounting our three wall mounts, mounting the TV's, and hooking up my sound system. Could not ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, patient, clean, outstanding. Set up tv and my apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad people are so nice and friendly. They know what they’re doing and answer all my questions. They do everything with a smile and make it feel fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician mounted my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Not only did the technician mount my tv, he also showed me how to use all the features, recommended wall placement, and was very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad deserved more stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers deserved more stars than 5. They were excellent in installing my equipment and training me how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came and mounted my 85 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and mounted my 85 inch tv to the wall. They were very good at what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, very pleased. He was very helpful, friendly & knowledgeable

    I would recommend this to a friend