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Customer reviews

Rating 4.6 out of 5 stars with 38685 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 38,685 reviews
  • Rated 1 out of 5 stars

    Garbage installation DO NOT HIRE THESE HACKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome work, done in a timely manner, and efficient at what they did. The service was shorter than 30 mins and was well done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys who did installs were professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Logan is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan was amazing. Professional and was able to answer my questions in a way I could inderstand them. Top notch dude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the quality of people and service. Can’t say anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job purchase and TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. No problems at all would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and prompt service, came on time and answer all questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the team. Will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and works perfectly, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted 2 televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent job. They were vety knowledgeable and had excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and professional. These guys knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t recommend these guys enough! Fast, efficient, and very helpful all the way around. They did a fantastic job and were very friendly answering any questions I had. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good that I need them to re-install my tv at my new place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my TV and mount. Explained basic usage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick but basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup, but was really no more than plug and play. They used to spend time walking through menus and adjusting settings for optimal performance but now just unpack, attach cables, and be sure there is power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery and wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were polite, wore shoe covers, set up my TV and mounted it to its bracket, made sure everything including my sound bar was working. Gave me a quick lesson on tv functions and the remote control Fabulous service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2 OLED 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung 65” LED tv before, but this LG G2 65” OLED has raised the bar so much, that it’s hard to describe. We love the Gallery function, the pointer/cursor and we paired our tv with an LG sound bar for an awesome experience! The Totaltech crew did such an amazing job, and we would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job with the mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, with precise measurements hanging it perfectly!

    I would recommend this to a friend