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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 38,694 reviews
  • Rated 5 out of 5 stars

    The Geek Squad people are experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good. They inboxed the Tv, mounted it and set it up quickly. They explained how it works and gave me links to the manual and video instructions. They cleaned up and took the trash with them when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our new 65 inch LG TV and bracket. They were amicable, efficient and helpful, and took time to make sure we understood how this TV worked. This is our first smart tv so we had a lot of questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad a huge help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - not a rush job. Tech was kind and patient. Took time with me to show me what the LG offers. Removed my old TV which was heavy and awkward, never complained. Even made my mounting device work and saved me from buying new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They actually knew what they where doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional, expert installation. Impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad always does a fantastic job when I order from Best Buy thank you guys for mounting my tv and soundbar so quickly and for taking the time to set up my WiFi and showing me how to download apps onto my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG G2 OLED 65”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had a Samsung 65” LED tv before, but this LG G2 65” OLED has raised the bar so much, that it’s hard to describe. We love the Gallery function, the pointer/cursor and we paired our tv with an LG sound bar for an awesome experience! The Totaltech crew did such an amazing job, and we would highly recommend them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JGR LG OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I"m so happy and excited that Rashad & his partner installed our smart tv and they were able to connect my existing old Bose Lifestyle sound system. They did a great job and very clean NO exposed wirings. The following week they installed my old tv to one of the bedroom, again great job. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safely mounted 86" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys didba great job mounting my 86" tv over the fireplace about a non movable center channel. They took great care in centering and going over the height that would look best. I've never used this service before but my dad is getting too old to help me loft 100lbs+ tvs anymore. This is the way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came to my residence were professional and quick. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good communication

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On point!! The team were effective and converse greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive vibes and very efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV perfectly. They were fast and knowledgeable! I couldn’t ask for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TeamWork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and did a great job!! Cleaned up and made sure everything worked before they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents minute my tv to the wall and got it working before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing !! Would definitely recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was perfect, tv looks amazing, he left my house cleaner than when he got there. 100% satisfied!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came in and installed new 75 inch tv. They wave hooked it up to existing sound bar and made sure product was set up with all sdmi prior to leaving. Clean set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I gave to say is that the installation of the Samsung TV was Perfect, the guys were professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That’s What’s Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is stellar LG has taken it 2 another level Happy Holidays 2 The Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Doo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Is an understatement these guys were great. Like watching doctors work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new wall mount and new TV were set up perfectly by the Best Buy team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's installed and mounted my tv and hooked up my sound bar.

    I would recommend this to a friend