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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Agents Installed Our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 70 inch TV which needed a different wall mount. Fortunately, the agents had the correct mount in their truck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Samsung has a great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After replacing the first new Samsung that was malfunctioning, the replacement 55 inch mounted Samsung works well and has a great picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The installers were efficient, knowledgeable, accommodating and professional. They could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal installation of television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technician was prompt and efficient in hanging the television in our room. No hesitation about pick up and removal of the old television. Would highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time. He was very friendly and knowledgeable about the product. His install went quickly and easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my T.V very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable! Has my TV mounted in under an hour.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Install was successful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and recommended the necessary products before coming out. However, execution could have been a bit less convaluted looking. Agents were professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very glad we let Geek Squad do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating technician came and set up tv, wall mount, accessories, and gave a demo on using functions and the remote. Very glad we decided to use the service, which saved me a lot of time and frustration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew did an outstanding job mounting out tv on our stone wall over the fireplace. He was knowledgeable, professional, and left no mess behind. Outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yime used well in moving.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both de-installation and reinstallation were done on the same day. They had been scheduled a day apart. This was definitely a benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed a fast miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was built in 1940 and therefore has lathe and plaster walls. Given that, I knew that installing a wall mount was going to be a problem. The geek squad determined that my purchased wall mount would not work, sold me one that did work, and quickly installed the mount and the TV. They were professional, quick, and courteous. Five Stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 86 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Techs! friendly, professional, on time and were really quick. These guys mounted my 86 inch TV for me and did a great job. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was a breeze!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, polite, and very helpful. They installed and set up the T V in a short time, and I especially liked that they instructed me on how to make changes if I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovin my new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new bedroom tv. Our old set came from Best Buy also lasted 12 years. This one is newer very nice picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Adjusted our brackets so tv was centered over fireplace and set up the tv .Very informative and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great. Color and tint great. Service was great, friendly and very knowledgeable.

    I would recommend this to a friend