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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Good Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and did a good job mounting my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service a very efficient. The whole process worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my LG 77” with devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB installers took down one tv and put up my new LG G1 and hooked up my devices and also new denon receiver. It all took 3 plus hours but at least they were careful and thorough and did a great job. Service was included in my total protection plan, so I tipped the two guys for doing such a good job. I used my existing Sanus mount to be safer as the flush mount that comes with G1 is rather small and doesn’t span studs in wall. Also allowed for putting tv where I wanted and I prefer the floating look anyway. Very happy with installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are the best at what they do and worth everything you pay them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed and setup my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv and connected all parts and settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed our TV were fast, efficient, and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expertly Intalled by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount and the TV. This was not necessarily a cake walk of an installation, and they did a real good job. Things turned out just the way I wanted them to with this mount and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very polite and are very quick and patient at the same time. They listen to you and do accordingly to ensure complete customer satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juan Carlos and Miranda are an awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted our TV over our fireplace without any cables or wires showing. They connected our receiver and additional electronic devices--all within a short amount of time and with expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Best Buy’s representatives were great! Had a very good experience with all of them. Installed in timely manner, pleasant, answered questions and reviewed how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was very effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the instilation went well , easier then i thought. my geek squad people were very friendly and made sure everything was hooked back up and programmed my remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Speed and accuracy are two things we always work towards when completing jobs for our customers. It is good to know the Geek Squad Agent that was in your home was able to offer their expertise to ensure you were fully satisfied with the outcome. Thanks for sharing your review, and we appreciate you thinking of Best Buy!

  • Rated 5 out of 5 stars

    Geek Squad was fast and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fast, They did in a few minutes what would have taken me over an hour. They understood what I wanted and answers all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t of asked for a better help. Danny was an amazing person and did a fabulous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend! Hassle free and quick! Due to a mix up, this service got refunded to me, but I would gladly pay for them to come do any home installation job in the future!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service! nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG C1 OLED TV line offers one of the best pictures we've seen, with nearly perfect cinema color. It also features AMD FreeSync and Nvidia G-Sync, making it a terrific high-end option for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were knowledgeable professional & explained everything I needed to know.

    I would recommend this to a friend