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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 508 Showing 10,141-10,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    The geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the new bracket and installed my tv. They connected my Roku and made sure everything worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and the tech guys mounted and set up everything perfectly. Could mot be more sstisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices, as well as explained how to use the features. We purchased from Best Buy specifically because of the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was done quickly and efficiently. Explanation of use very clear and helpful I had an outside contractor sent by a Best Buy. He was a pleasure to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad people are true prows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan did a great job mounting the my new tv very professional and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very friendly and knowledgeable, helped with set up after mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Getting Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person team arrived on time with all needed tools, and They were done in less than an hour. They offered to remove the old plasma TV being replaced, but I had another use for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service representatives were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 Representatives Dejuan and John were very good. They arrived the time they stated. They were neat and precise in hanging the tv and mount. Upon completion they went step by step explaining and setting up each feature on the smart tv. My husband and I already had a Sonos system in place the representatives even walked us through how to play cable movies and apps through the surround sound. When I applied neat, the gentleman packed up all the discarded trash as well as any wiring that might’ve fell. If there was a box to check employee of the month I would recommend Dejuan and John from the Ocala Florida Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 82" TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job mounting and secure my TV to a wall and connecting the TV to the video components. They were very professional, informative, knowledgeable and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 77 inch tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and went above what they had to do. Explained everything clearly and had all my remotes working quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth and scheduled as planned. The installer was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe and George did an excellent job in the mounting and connecting. They both deserve a raise. very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, extremely knowledgeable and more than willing to help out. Can't recommend this more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived promptly, installed a full-motion tv mount, attached the tv as well as sound bar. They were done in a couple hours and took all the boxes afterwards!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were on time, polite, professional, and friendly. If I ever need anything else from the Geek Squad I hope I get these two guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, easy to install, resist any TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was so professional, and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was so experienced and professional and was able to work and mounted my two Tv with no concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is was awesome. They did a great job with the installation and helping me put the TV in the right place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recal his name but he was very courteous, and got right to the install. Looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad actually called and let me know they can arrive earlier if I wanted which worked out great, very fast, clean and professional installation of my tv wall mount.

    I would recommend this to a friend