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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 509 Showing 10,161-10,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad did a great job installing our tv they cleaned up and showed us about our new tv! i told them the did a good job and they did it very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was absolutely the best installer I have ever had - explained things well, took care in how he handled TV and did an outstanding job - cleaned up afterwards - A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    42 inch LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous efficient personable knowledgeable installer. Best experience of entire processof this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the agents that mounted my new tv. very polite, explained everything that even i could understand. great to work with!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but go back to including installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and seamless and they hauled away the box for me so it was great even though I had to pay for it which is the only thing that sucks so Best Buy needs to go back to including the installation with TotalTech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    70” mount and placement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was mounted and placed appropriately. The 2nd tech kept the other on track to place mount on the studs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took down my tv mount in barely any time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip and Alex performed a fantastic professional job installing two televisions and sound bar. They assured the installation was exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stupid easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, replaced my old TV and had me connected in no time! Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took too many visits to get it installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted my TV did an exceptional job it did take five visits before the television was mounted but it lasts they gave me a competent and effective installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation work. They showed up on time and their work was clean and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ighly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job at a good price and the techs couldn't have been nicer - highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best experience!!! The guys mounted it, offered their opinions on the best mount to use. More importantly, cleaned up before they left. Not every contractor has done this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad as always was on time and quick with the installation. Well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed it on my own. They worked quickly. They helped me set it up to work by remote and answered all my questions. I couldn't have asked for better service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any TV larger than 55”. Watching two guys who mount these everyday was so much better than trying myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came in on time before Christmas and mounted TV and Soundbar and made sure it was working properly and examined how to use all remote and Smart apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came to install my new television came on time and got right to work! She kept me informed about what she was doing all through the installation process! Work was done professionally. Tech made sure installation was done neatly and cleaned up after the installation. The technician explained how to program the system and didn’t leave until she was satisfied with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek Squad installed a 65 inch tv I purchased. They were very courteous, careful, and very experienced in the installation work. We are very pleased with the work they performed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and straitened up in no time at all.

    I would recommend this to a friend