Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 513 Showing 10,241-10,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was thorough and installed TV quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience with Geek Squad regarding their team mounting my TV above the fireplace. These guys were very respectful, thorough, professional, a joy to work with, and completed the job quickly. It was such a positive experience. I was a little nervous to have the TV mounted above the fireplace, but they knew exactly what to do, had all the tools necessary to complete the task, were knowledgeable, very friendly, cleaned up after themselves, and respectful of me and my home. I would definitely recommend Geek Squad to anyone. Their team was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and professional. Very good result as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not connected to the wall, it’s on top of my system where I wanted it. Joel was amazing, he made sure I was correctly connected to everything and I had a lot to synchronize together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, loved how they mount the TV with gentlemen very respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delano

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delano was GREAT!!!! Knowledgeable, professional and helpful in all aspects of the work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time using! Tech went above and beyond!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with the geek squad for the first time was as expected and then-some! They came prepared and also had a mount for me for a second TV I decided to get mounted in my newly built apartment! The tech was very nice and accommodating. I even had an issue to where I noticed my soundbar was crooked and reached out to the Tech and he came back in-between appointment times to make it right! Highly recommend Best Buy's Geek Squad for any home TV/Theater mounting needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient. He did a great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only did a great job mounting my TV, but connected my DVD and my cable box with no problems. Everything worked great the first time I turned on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and set up my tv,attached feet and synched up tv to my entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went out of their way to find a solution for an issue we did not foresee. Also, they took their time to explain the remote and TV setup features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals, Courteous and Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionals, Courteous and Knowledgeable. The wall mounting of a 65" TV was done carefully. All connections from TV to receiver and peripheral's to receiver were accurately done. Sound system was tested. Universal pairing of cable remote to all devices also completed and tested for accuracy. No complaints and very happy with their service (3rd time this year using Geek Squad - all well done!).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture and the size is perfect!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and mounted both TVS in the living room and bedroom by himself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician was very polite and professional. He arrived on time after calling me to let me know he was on the way. On arrival he was very respectful and was aware of what he was supposed to do. He removed the old tv, transferred the mount, and reinstalled the new tv and set it all up with the remote. I would definitely recommend Best Buy to anyone needing new electronics or appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing technicians centered perfectly love the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted on a wall bracket system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a great job on connecting my new TV to a wall mounted bracket. They tested everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and knowledgeable, what more could you ask for. These guys did an amazing job and answered allnof my questions thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came for the install were on time, extremely neat in their work leaving no mess behind and even wore shoe keeper things to keep dirt off my floors. Very well done with the mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted it did it fast and we’re very efficient answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were fantastic. The cleaned up well and made sure they explained what they were doing and how to use the new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite, thorough, and knowledgeable, from putting the "shower caps" over his shoes, to mounting the new TV on the wall, to answering my questions and finally seeing a clear picture on the TV, he was fantastic! Thank you so much!!

    I would recommend this to a friend