Customer Ratings & Reviews

Excellent option for anything you want and not sure which one to choose

The agent was polite, thorough, and knowledgeable, from putting the "shower caps" over his shoes, to mounting the new TV on the wall, to answering my questions and finally seeing a clear picture on the TV, he was fantastic! Thank you so much!!

The process at the store for the purchase and all the way through the Geek squad installation was superb. Professional and knowledgeable. Would recommend highly.

Super professional and friendly. Never had an issue with geek squad and doubt I ever will.

My mounted TV looks good and solid too. Scott and Josh were easy to work with and did a great job

Geek Squad mounted an existing TV to a wall with plumbing behind the wall with a full motion wall mount we purchased from Best Buy.

Wow! The agents mounted my tv to my wall! Very cool!

Travis and Tim did a great job mounting our TVs They were professional and since we were new to streaming they gave me some excellent tips and advice on how to optimize our experience.

I’m very pleased with the service I had with this install. The two people did an amazing job! Even hooked up a sound bar that I had, didn’t have to do extra. Much appreciated! Very efficient and professional service.

My experience with geek squad was timely, clear and my need was met. I didn't give it 5 stars because there were long holds between activities and I was muted consistently during the call.

Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

The Geek squat installer Brandon Morgan did an excellent job. He was careful with my home and took away all of my worries. He even sold me a Samsung Sound bar to complete my installation. It is worth the money.

Tom and the Duluth crew were wonderful! Knowledgeable, efficient, punctual and completely set us up!!

Courteous. Listen to my requests and shared his ideas. Timely and professional.

Professionally great work efficient no complaints glad to get it done

Very professional and knowledgeable, on time, efficient.

I have always loved Sony products, since I can remember, the quality of this TV is insane, Sony is the bomb, just upgraded to this 85" X85K, from a Kdl-60ex645 Sony Bravia that was 10 years old, and never had an issue with it, just wanted an upgrade, I have it hooked up to a strong Denon AVR, with decent speakers, and now have an IMAX Theatre in my living room ! The 4K content will blow you away, Buy this TV, you will not be dissapointed !

The Geek Squad team that set up my tv at home did a great job.

Geek squad came in with face masks and shoe covers, mounted our TV and set it up in our bedroom and two of our guest rooms as well. Very Happy with the service provided.

Installers were very knowledgeable and courteous. Excellent job!