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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 519 Showing 10,361-10,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were great. They worked quickly, answered all of our questions and gave us a tutorial on our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING service. The crew was quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the television. The work was done quickly and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were about 30 minutes late but hooked everything up very professionally. Were very anxious to give good service. Cleaned up everything very well. Gewat job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service from Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were excellent and quickly mounted both tv’s and answered all my questions! Geek squad rocks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for our new TV is sturdy and mounted to the wall well. I like that we can easily adjust the angle of the TV. This mount was very reasonable, and it was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad agents were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and mounted a 65" Samsung TV perfectly over our gas log fireplace. We had a bracket that persented some challeges. It was tricky to determine how high the TV would end up over our mantle, given the location of the VESA bracket mounting holes on the TV and the adjustablility options on the bracket. They got it right, and it did not take them very long. Also, they were very nice guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The two guys worked so experienced and came on time. I like how they did and advised. The final result looks awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job installing and explaining the functions of the tv. They arrived on time. They also recommended and installed a sound system that works great with the TV. The Geek Squad saved me alot of frustration in the installation process. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the tv and sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, experienced and friendly service technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and experienced. He informed me of all the things to consider when deciding where to hang tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv super quick, professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the installation cost. We are not handy, so I am always paying for assembly of things I buy for our house. These guys were great! Would absolutely have them out again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my TV installatio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived as scheduled and completed my TV installation quickly and efficiently. They explained best practices for connecting to WiFi and streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional team. They answered all our questions, and finished the installation very timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional Staff very friendly, explained the entire process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel credit should’ve been given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit should have been given as this was a simple install not premium. They didn’t install a new mount used one that was already installed. Should have been 99.00 not 199.00 way to expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not at all considered to be a handyman, so it was well worth it for me to have someone install for me. These guys were great and I’m very glad I purchased the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 inch TV hung on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are good , neat and very professional. In the future if their is a electronic job that has to be done I’m calling the Geek Squad. They did a fantastic job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He installed my tv in a very responsible manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was polite and did a good job. Walked me through using my new smart TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation above a fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team cam to the house and installed a TV above a fireplace. The installation took about three hours. The team was professional and clean.

    I would recommend this to a friend