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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 526 Showing 10,501-10,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very courteous and a great job on installing my 55” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was friendly, quick and fast without compromising quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great people and excellent customer service. easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional duo and they were very friendly and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam from the Geek Squad did a great job with installing my new TV!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, knowledgeable & neat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very efficient and fast. He took pride in the quality of workmanship & was very neat. He took the time to setup the TV and went over the features and how to work the remote & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pat did an excellent job. Fast & efficient. Much better than my last experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and fast install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team communications with arrival time were spot on and team was knowledgeable of product setup. Installed tv just as requested and answered all questions with full explanations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and very good and what they do! I would definitely work with them again to mount more TVS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thumbs up to Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TV's and set everything up. They cleaned up after themselves, and that was very much appreciated. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and explained how to use everything thoroughly and patiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that come to bring my tv and install my stand were very professional thanls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the equipment very well and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation crew was great - professional appearance and performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly & w/out any problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismae was my Geek Squad agent. He is very nice & professional. He did a great job hanging the TV and explaining how my new TV works. He did exceed my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, Everything looks amazing. I got this service for my beautiful daughter and si was so happy with the the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service! Expensive, but worth it. I would do it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, polite, professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here in record time and efficiently and quickly melted my TV and set it up. Always very impressed with Best Buy service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very knowledgeable and took their time on the install. Highly recommend and don't wast your time on any other service or even doing it yourself.

    I would recommend this to a friend