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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 532 Showing 10,621-10,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, did a great job, answered all the questions i had, cleaned up like they weren't even there. And it looks fantastic. I could of never done the job myself. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nicest two guys. installed in a very professional and knowledgeable manor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Members were great - but value not all there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $130 + tax for this service and the members were kind and nice and got the job done, however I would've expected wiring and setup for $130. they found studs in the wall, drilled the mount, and mounted the tv. had me confirm the tv worked and left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did fast and very good work. Explained everything they did , and hooked up game system and cable service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad do Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting my TV and showing me how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jayden Manu installed my new TV and I was extremely pleased with how patient he was in explaining the new process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and helpful through out the process. They offered great ideas for future purchases and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy 8k TV installation new model that the guys were not familiar with. Didn't have all the necessary parts on their van to complete the installation. Had to read the instruction booklet myself to understand how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and courteous. It took them no time to have the 65” TV on the wall. Another great job by the Best Buy Geek Team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy came and installed the LG QLED TV we just purchased on the wall in the living room. They did a great job and we couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did an excellent job mounting two wall mount televisions. I was very pleased with the quality of the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Fabulous job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came early and had everything up and running within an hour. Explained everything for using the device and other options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Does Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and installed my new Sony 75 inch tv. The install was quick and the tv i functions great. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my geek squad guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too old now to do my own installs, one geek guy is all it took, professional, friendly and quick clean and neat. thought he would need help, nope did it all himself. always use them and recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done as it should be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv in a timely manner, were polite and professional and cleaned up after they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first 65" 4K smart TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my biggest 65" Samsung 4K Smart TV purchase, and it was on sale for $399.00 and insignia sound bar for only $50.00. I am so happy with my TV and sound bar purchase and enjoy watching my movies/TV shows and listening to music and able to hear everything so clearly. Thank you Best Buy!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two young guys came by to hang my TV, they where very professional about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made Sure I Will Enjoy My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renen assembled my swivel TV stand, mounted the TV and installed it in my kitchen area. He connected to my Samsung account and put in all my streaming services. He also made sure that my blue tooth earphones were working properly. Next he enabled my Cox remote to perform basic functions and changed the home screen to be more useful. During the service he answered my questions and showed me how to make some changes. Renen made sure I was able to enjoy my new TV to the fullest. This was money well spent. I will certainly use the Geek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly crew showed up on time and perfectly installed the 55” tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my new tv beautifully, they were personable and knowledgeable.

    I would recommend this to a friend