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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the geek squad to mount my 55" TV on the wall in my bedroom and they did not disappoint. I wasn't sure whether or not I should have put together my wall mount and disconnected my old tv prior to them coming, but I was assured that I wouldnt have to worry about anything. Everything was done for me with the exception of setting up the TV which is not included in the basic service, but that's something that I was easily able to do myself. The cords were all tied up neatly, and everything I had connected to my old TV (PS4, Cable Box) was connected to the new one. My new TV looks absolutely stunning on the wall, and I would definitely hire the geek squad again in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Salesman very nice and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Generally agents have been very helpful and easy to deal with. Work seems to be satisfactory. No serious issues; could. Especially more helpful in customer dealings; not always thinking of customer perceptions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did very well and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a fine job and showed us how to use the tv and the streaming issues also. So far all is good, and we are enjoying the machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Technician was respectful and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. Wish they could come on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came on time, did a great job installing and get all my components connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging tv Best Buy squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came was very knowledgeable and worked on it to get it right. Was a great finished product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV just how I wanted it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. From installation to setup. They even lowered the height when I thought it was to high. I would hire them in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great install of my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional delivery and installation of my 65” Samsung Series 8 TV. They arrived on time, were friendly and quick, and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does add value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted my TV and setup the tv - since it was a smart TV got it online with my network in minutes. Also went over the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted and connected equipment. When trying to install the in wall power system, realized it couldn’t be done without damaging the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    56 inch wall mounted t v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was by himself. He did a great job hanging the t v . Cleaned up seem very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny installed my new mount and tv quickly and efficiently and then cleaned it all up. It looked as if it had been there forever. I would hire them again in a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy As Pie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was professional, courteous, & thorough. The communication was great & they were on time. The help on the TV set up was helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have the skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a few TVs mounted from geek squad. Every time it’s been a great service experience and I’m always happy with the work in the end. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and install looks very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went quick and they even went over the TV with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TotalTech agent did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TotalTech agent did a great job. Fast efficient Provided all needed information. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service I have seen!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were not only SUPER respectful and efficient but they were able to service us even though we had issues with the initial order. They went out of their way to service us FIRST on the day we rescheduled but remembered parts of our previous conversation the first time. Setup came not only on time but ahead of schedule when my father came back from surgery to enjoy the TV. I wish I had more to tip them they were the BEST service men to ever install product at our house and my praises can’t be higher for them. You guys did great give these guys a raise!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time user of Geek Squad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the TV on the wall so fast and it was perfect; it's exactly where I wanted it. They showed me all the new features of my new TV and how to move the TV and mount easily.

    I would recommend this to a friend