4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 543 Showing 10,841-10,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Travis hooked my tv up and showed us how to use it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis was great , very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad comes through!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I will always get in the future. These guys got here when they said they would, went right to work and showed us everything on our new tv, and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was great and done fast.. i love my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my tv after installation, very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service, tech were nothing short of amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Premium TV Mounting (TV Connect and Setup) was awesome. Technicians were professional, friendly, and helpful. The install was done with very little damage to the walls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really installed my TV quick and fast. They just didn't take up the trash from the TV and installation, not sure because of the COVID but they did great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These two Germ Squad Members knew their job!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very professional and fid their job very well. They mounted the television on a brick fireplace without any difficulty!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for mounting our new TV. Fits nice against the wall. Geek Squad installed, but it works great for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Took two tries to install tv/sound system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have 2 visits to set up my TV properly. The first, techs set up tv with sound system, it worked for 10 minutes and quit. While they were trying to address the concern, one of the techs sat down in my recliner and played with his phone till it was time to leave. He seemed like he did not care about my concern. I called to get a redo and the second set of techs knew what they were doing. They tried different thing and finally arrived at a solution that was acceptable to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made the process very easy and they were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were professional, took their time and answered our questions! They were very informative! We have not had any problems since they did this install 18 months ago!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men entered my home, put on shoe covers and were respectful of my home and myself. They worked quietly and efficiently and explained how use the system. Asked if I had any questions and if I needed a review or practice run. They were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were thorough and efficient in the mounting of my TV. They were funny and personable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vendor assigned by Bestbuy arrived on time. He had a great attitude although he seemed inexperienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos To The Geek Squad and Installers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad and tv mounting service us superb. Not only are the techs knowledge, but they're courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing the tv. Forgot something and had to come back and get it after I asked him to return to the job to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV quickly mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv & also connected the SpectrumT receiver box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible Customer Service and Follow Through

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent took down my old TV and relocated it then mounted my new TV, threaded connection wires through walls o and hooked up to surround sound and outside zone

    I would recommend this to a friend