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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 558 Showing 11,141-11,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Purchased GEEK squad and saved money on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very efficient, clean, and friendly. They explained things as they moved along. I saved by using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new wall mount TV. The install had some challenges including running wire through, but the did a great job. They even cleaned up afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job. They hooked everything up and we’re very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional from beginning to end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad perfection, professional skills and made the total install look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad (Victor and Kelsey) were very friendly and answered all my “senior” questions. Very pleased with setup of TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th TV I’ve had mounted by them and it has always turned out great! It’s great we have the Total tech and it’s only $50!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 85” Samsung and needed installation and old tv removal. I requested Geek Squad and not outside contractor. Louie and his team arrived on time. I asked them to use old mounting and not the new mounting bracket i also bought just in case. They worked meticulously and did accurate measurement. Then setup my remote and cleaned the area. Excellent work!! Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional job of my TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and completely set it up and instructed how to operate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV, mount, and install review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered a TV mount, install, and TV. We had to change the initial TV order and everything completely blew up. We had to cancel out the mount and install, not just the TV. I had to call 2-3 times to attempt to reschedule. We ended up just cancelling everything because customer service couldn't setup the install on the new TV. After we called an cancelled, we received a call back and they were able to figure out how to reschedule the mounting and TV install. I don't know what cause the problems, but it was an absolute fiasco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about paying $199 to mount TV to the wall and set it up, but I am really happy I did. It was a lot of measuring and took awhile to install, so I think the $199 was totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and perfect install by Geek Saud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very professional and quick. They made sure to mount it perfectly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fantastic! The team knew what they were doing, made great recommendations and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paige and Charles’ Birthday Gifts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 65” Samsung TV that was mounted by Geek Squad. It’s the biggest TV I ever owned, so I wanted it installed by professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier. Extremely capable of fission friendly helpful did a great job cleaned up when she was done. I will definitely have them back again for other services I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the 85 inch tv and it is like being in the theater in the comfort of your own home. We love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad installed my TV perfectly and explained all workings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always gives Great service, and if a mistake or repair Is needed they are quick to correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing our new 43 inch!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new 85" TV! And most important the Geek Squad did an awesome job installing. Efficient, knowledgeable, and friendly. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, professional team came to house. Did efficient job in quiet fashion. Made suggestions as to height of tv and Cable length. Very neat and cleaned up after themselves.

    I would recommend this to a friend