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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 560 Showing 11,181-11,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the tv mount, hung the tv, and connected my devices in a clean, orderly manner. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome -efficient, knowledgeable and friendly. They even had a mount on the vehicle that worked better with the layout in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was spot on, they didn't wast any time and were very professional and handled the job quickly and it looks great and they set everything up and I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.V. install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting your TV installed by Best buy it was a great experience not only professional but they were on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and outstanding product! The crew Gentlemen that did installation were outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Kind Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very unsure of the height I wanted to hang my 65 inch TV. The installer was very kind and showed me what all of the different heights would look like. The final result was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned at first about whether a professional will be the one doing the work but the guys who came out were so good that I purchased 2 more setups on the spot. This was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well met

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service by a friendly and competent person who met all expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous Agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents were on time, courteous, asked my opinion and respected my requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks mounted my tv excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and did an excellant job mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service - the agent was professional and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job, got it done very quickly and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was amazing. They came out as scheduled and mounted the television on the wall with the cables hidden. We cannot be happier with the service BestBuy provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest installment team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one man ‘squad’ was prompt friendly knowledgeable and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,personable staff,on time easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jay Lindsay great at getting things done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and professionalism. They were overly concerned with cleaning up after install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient install. Everything went great and the installers were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Agents always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came and were very professional. They mounted my new TV and it looks perfect!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and very professional. They made sure everything was mounted, hooked up and working smoothly. I will definitely use this services again.

    I would recommend this to a friend