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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Install and much easier than doing it myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech Guys were great... Really took their time to get it exactly right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient, fast, and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was about to measure, mount, and set everything up in a very timly manner. They team was also very friendly and knowledgeable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job setting things up for me. He explained what he was doing at at different stages of the work. I appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Best Buy purchase and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for new 75 inch television! Best tv and mount for my living room! The geek squad are fabulous. They were amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome mounting 2 tvs. They were quick and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous TV Installation flatscreen to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the technician wan knowledgeable, friendly and cleaned behind themselves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were very professional and did a great job cleaning up after job complete. The product I purchased performed as advertised. It had all the adjustment that was required to perform as needed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same review left for the TV I will leave here, the guys were friendly and got it done by some clever workmanship and all complete in an hour or so. You must buy and supply your own mount as part of the order, it does not come with mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in and crushed it! They knew exactly what to do. I always use the geek squad, they are worth it. I am a happy camper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up for smart TV was done well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the TV on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and setup my 85” tv quickly, made sure all my devices were operating correctly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better late than....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked on his own no assistant with him till the job eas nearly over. then help arrived. both guys from the geek squad were professional and pleasant would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation, and cleaned up after himself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man came on time, and was very knowledgeable about my request... He installed my TV and cleaned up after himself... Niceeeee when things work out...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely helpful and setup and installed all of my devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Painless installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were able to re-use my existing wall mount and installation was fast. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was fantastic! Very professional and was prompt Helped with connection issue on another tv as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    They messed up, but also redeemed themselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, they mounted my TV too low on the wall...I was left with 4 large holes and the imprints of the mount. That really bummed me out. But, as they were applying the mount to the TV, they informed me that the mount we had stuck above the TV. It was one of things where you don't know until you use it. They tried everything to find a solution with that mount, but ended up finding a different one that was available in store. They actually went to get it and bring it back during that appointment, which was awesome. It looks good up on the wall (had to patch and paint over the holes...which I still kind of see). But I liked that they helped out with that 1st mount's issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FRIENDLY & QUICK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents took down my old tv and mounted the new one VERY QUICKLY PROFESSIONAL & A VERY CLEAN JOB! They were very friendly & communicated well with arrival time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection plans are great buys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 50-inch TV for wall mounting in the family room. The Geek Squad guys arrived on time, removed the old TV, and installed the new one. The guys were very courteous, knowledgeable, and fast. They even set up the new TV and reset the old one so all personal data are deleted. They took all the boxes and packing material. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad service as ususal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rep was on time, very professional and very fast, The install was perfect and the tv looks great and sounds great. Very easy and good install

    I would recommend this to a friend