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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    3rd party install company worked after hours.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3rd party install company were great. They communicated very well and even worked past 7:00pm. They had to coordinate 3 guys to mount my Terrace tv which was not easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Recommend - TV Wall Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my 3 tvs on the wall and it was great. They connected my other components and programed my remotes. I am in heaven.... Great job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instillation the guys did was really Great.They surely knew what they were doing and friendly. I asked them about the mounting process and they explained things very well to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very professional and knowledgeable. He was honest and service was prompt. Highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for sharing this story with us! We very much appreciate the kind feedback and are glad that it was smooth. Please let us know if there's anything else you need help with.

  • Rated 5 out of 5 stars

    Geek squad installed my tv and associated Esp.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv with obvious knowledge and experience. Very polite and conscientious .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and great price on my items, quick install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent, Kind & Caring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was AMAZING! My son has disabilities and was when his previous landlord decided to sell the home, my son was forced to move to a new home 6 days before Christmas. Competent, kind & caring, they were patient as my son wanted to “help” with the multiple TV’s they installed at their new home. Thanks Joe & Keegan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was fantastic at setting up the TV, adding the channels, and making certain everything worked correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and knowledgeable. This is included As I purchased the geek squad protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician kept it simple.. installed and mounted plus for a extra fee add an outlet kept clean did exactly what we expected. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up and mouting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the team. Quick, efficient set up. Second installation by best buy … will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great end result and done very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and qualified for the job. Took extra efforts to mount the tv to the existing cabinet opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 member Geek Squad techs were great. Hooked up devices, answered our questions. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful clean work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were friendly, clean, efficient, and knowledgeable about the products and installation of our new tv and soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They literally took 30 mins!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and polite. They knew what they were doing and handled my 85 in tv with a lot of care. Definitely recommend them for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job ,He installed my tv in the middle of the wall with professionalism ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv with ease and very professional! I strongly recommend to have an agent come out to install your tv no matter the size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was a great experience. Service remarkable. More than worth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did an excellent job installing my tv & explaining how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation and Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service provided in all aspects of installation and product use,

    I would recommend this to a friend