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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 38,694 reviews
  • Rated 4 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and on time mounted tv and sound bar sold me another bracket because of stud placement definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and friendly. Did a great job. Quick work and great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV Mounting experience exceeded my expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Very polite, helpful and attentive. I had a horrible experience with my washer dryer purchase, however, the TV mount experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV / Sound System installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James L. from the Geek Squad was great. Fast and efficient installation and was very helpful and patient demonstrating the operation of my TV & Sound system. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeffrey and Clay did a superb job installing our tv. They answered all of our questions and cleaned up afterwards. I would highly recommend the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team got everything installed and answered any questions we had. Gave us additional information. So glad we decided to use this service with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great, person that assembled my wall bracket and tv was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Hisense 65 inch tv. There was a defect of the first Hisense tv which was turning off every 30minutes to 2 hours or so. I was however incredibly pleased with the image quality of the tv. Best Buy replaced the tv with another of the same model and it is working flawlessly. For the price of $419.00 I doubt you can find a better 65 inch tv and the image quality compares to tv's selling for twice the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and profession

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips for the tech to set everything up and mount the TV, but everything was done efficiently and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was super nice and knowledgeable, he installed the tv on the wall with a lot of care. He was tidy, fast, and friendly. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional knowledgeable very excellent a hope to use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs installed & programmed Sonos system with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very good installing my electronics and new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV bracket /sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing! They explained everythign to me, made suggestions and we very friendly and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought you guys did a really good job they were really informative on the questions we asked had that TV up in no time the gentleman even programmed it and made sure that I understood what was going on I'd highly recommend these two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    83 inch Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service was Great, the guys were on time, professional and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad came on time and had everything up and running very quickly. They discovered a faulty HDMI cable and replaced it, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his crew were fantastic. They set up the TV and it looks great and works as it should. Very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men who delivered and installed the tv were quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with our wall mounts they were patient with the adjustments I asked for and had good customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad team worked well together.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were great. They explained how each device worked. They also offered to come back if i had any problems.

    I would recommend this to a friend