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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 575 Showing 11,481-11,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service...the geek squa installed my tv on my wall in my loft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Installation services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very please with the tv wall mounting services that BestBuy/Geek Squad provides. I highly recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was professional and very knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the people were quick and quality work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job on the TV mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy folks did an excellent job with mounting the TV. I plan to use the service on future TV installs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and on time delivery and professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great: scheduling is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo the tech was great, installed The Frame and soundbar with care, detail and setup the devices after mounting. Scheduling Geek Squad is a pain. you cannot get ahold of the local office as there is only the central 800 #, mostly of reps who do not speak english well, details are then not transferred to the local agent and rescheduling begins. It took 5 attempts to get the last service scheduled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted two tvs and did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service 5*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, fast & efficient. They even connected my Sonos cables and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the old one! The guys were professional, polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was excellent, and the delivery and installation process went very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Mount and TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech removed old tv and mount then installed new tv and mount. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Quick install and minimal mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys showed up and made quick work of my tv install. They were very gentle with the tv and mounted it evenly and straight. Good guys. Good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geels Squad set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and set up the programs and instructed me on use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent moved the appointment up and installed everything as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in & did a great job & respected my home & my time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time discussed options and made recommendations. Quickly installed equipment and spent the time to discuss how to maximize performance based on room lighting and layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came over to set up and install everything couldn't have been better! Excellent work and communication!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv mount install was ok…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went good..the tv and mount looks good. I wanted to add a in wall power surge but unfortunately the agent didn’t have the correct one on him…luckily I was able to purchase one from the store but have to schedule another appointment. I would caution BB to instruct there agents not to mention they have other appointments behind them as it makes the current customer feel there being rushed. But overall satisfied with product and install.

    I would recommend this to a friend