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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 582 Showing 11,621-11,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a terrific installation. The provider was responsive and responsible!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were great; back-office support, not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were Fantastic; operations support & scheduling needs improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were respectful, kind, and serious about thei

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5Guys were respectful, kind, and serious about their work and knowledgeable to what they do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and all the accessories with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed a flat screen tv with a power plug to hide all wires and cords. They did a great job, showed up on time and cleaned up everything when done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV and Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek, she was amazing. Mounted my tv and soundbar in a flash. She did a very professional job. It look so good on the wall. Thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with their service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad mounted my 65 inch tv in a short period of time. They knew what they were doing and did it well. I am very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super installation team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive how your installation team paid attention to detail. They were very impressive! Highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job mounting my 75" TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hanging up the television and connecting the xBox, cable and other devices. I would definitely recommend using them for a future project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is da bomb diggity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch Frame TV and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good experience with BBY team installing 65” LG OLED TV. Very efficient and polite. Cleaned after themselves as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team on time, did excellent work, very Customer oriented and friendly! Did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting my TV and connecting it. Positive attitude and everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great service He definitely knew his job Great install. Great clean up. Friendly tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service in store was great, although the appt. to mount was 10 days out! Once they arrived though, it was well with the wait! The knowledge and helpfulness of the geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth Geek Squad do TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV and set up. Geek squad is awsome. It is well worth being a total tech customer! Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still missing a wall wire cover piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and did a nice job with the installation. However he was out of the plastic wall covers for the wires. I contacted him a day or two later to ask him or another agent in my area to drop the cover by. He never returned my call. Yes I can drive across the Potomac to the Best Buy in Alexandria VA to pick up the cover. But should I really have to since I paid for the convenience of the installation?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mount was perfect for my 85’TV, I love it! Easy to install, of course I didn’t install the geek squad did it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was professional and quick to get the installation complete late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad At Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 squad members who performed the work were professional and competent. They set up all components connected to TV and mount.

    I would recommend this to a friend