Customer Ratings & Reviews

Austin, the main tech, explained everything step-by-step before he mounted the TV on the wall. He also went above and beyond with options for cord management. I highly recommend his work!

I couldn’t have raised and mounted the 75 in tv on the wall without Best Buy. The Geek Squad is the service to use for most devices in you home. I’ve had a complete kitchen installed without a hitch. This is the one to use.

Great job wall-mounting my new 55" TV, making all the necesary connections, and giving me really clear instructions for using the TV.

Ryan and Thomas are amazing technicians. They are courteous and have great knowledge and even helped me order a sound bar while they were here.

They were on time, quick, and professional. They cleaned up their work area before they left.

Technician was knowledgeable, efficient and patient… Sales woman had same attributes! Very pleased with our purchase!!!

I should have looked at the work better, but when you pay for “professional service” you expect professional service. That’s not the case anymore, I’ve been wanting to install my soundbar and decided to see where the tv mount lag screws were at, that’s when I noticed the very “professional” install. It me of the bolts is not mounted flush not even close like an inch worth of lag screw hanging out and the bolt above it seems like it’s being dragged down by the weight, do not hire these people. This install is absolute garbage. To think I was eventually going to hire them to mount my sound bar and install the outlet behind the wall to hide all the cables but with garbage install I don’t think so. The fact we were having a conversation and they acted friendly towards me, to turn around and leave knowing that’s the garbage work you left behind for a paying customer.

For what was done, Techs and work were perfect. BUT, I was supposed to have the AV/Stereo install as a part of this purchase. Tech said they would get back to finish job. When will that be ?

Stephanie was the primary installer. She was prompt, courteous and very skilled. Once the TV was mounted she and her helper completed the setup and answered our questions.

The men did a fantastic job every thing want perfect.

The guys came prepared. They asked how high or low i wanted my 75" TV mounted. They were professional and quick, but also did quality work.

They were very professional and punctual. They were also very friendly. The installation was smooth. I would definitely recommend them.

The team that came to install were true professionals. Very friendly and knowledgeable. Took care of the installation of 3 TVs and 2 cable management boxes in a record breaking time. Looking forward for them to come back and install my last 2!!!

We had the tv on top of a low dresser. Mounting it to the wall, I can now watch our tv without seeing my feet blocking the screen.

JR and Shawn were very quick and knowledgeable about setting up the new TV. They made it very easy and stress free for us. We are so happy we used Best Buy and will always use them in the future. I really appreciate how fast they put everything together for us.

They installed the TV mount and TV and made it operational. They were polite and very professional in their work. Their service was excellent.

The team sent was knowledgeable and quick and helpful

They connected the TV and put it on the wall. Everything looked fine, the picture and sound were great. Over the next few days I noticed that the wall mount, which pulls out and rotates was not holding the TV straight. I pulled it out as far as allowed and had to tighten every adjustable screw and fastener that was holding everything together. Yes they installed everything but didn’t tighten anything. What could have been a disaster turned out ok. Do check and look at everything that was touched before signing off on the installation...

My service was handled by personable professionals who didn't mind me saying things like "a little to the left...ok...a little to the right... perfect." Great overall service!

The Geek squad folks really knew their stuff. Thanks