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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    Knowledgeable professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my LG TV and I'm very satisfied with the work done. Looks great in the living room. Thanks for the service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great purcahse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard my installer was great he ask my input in every step of the way while he was installing he ask me if I had any questions all the step on the installation process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wi-Fi Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my sound system. They needed an additional part, which was on the truck. Very convenient. They also recommended and installed a MESH wi-fi system. This was one of the best customer service experiences I’ve ever had. These technicians are a real asset to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeded all expectations, can’t recommend Denis Villeneuve movies on this thing enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job setting up the tv and mounting it on the wall mount. Thankyou

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service and fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad had the TV up and mounted and showed me how to use everything in less than an hour! Excellent job and I’d recommend to anyone! Absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was vey quick and thorough when they came out to mount this 56 in TV. Looks great and they hooked up the sound bar too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was installed the way I wanted and your technicians knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very good job. Overall everything was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad was very professional when it came to installing the premiun TV mount above the fire place . They did an excellent job .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did great and quick install. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARIO WAS AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was very friendly and mounted both of my new TV's quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service guy was very friendly and courteous, and was able to install our new TV in a VERY short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tge crew was great. Knowledgeable and took thier time. Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs are very professional and knowledgeable. They were very respectful and polite. Very Covid aware and wore their masks at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers arrived on time and were quite professional. They removed my old plasma television and mounted my new OLED flat screen with no issues. The installers made sure that the television was connected correctly to my audio and video equipment and functioning properly. They were knowledgeable and friendly. I was extremely satisfied with the service that was provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted in a great spot and with efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RandyR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an excellent job installing my TV and was very friendly and helpful.

    I would recommend this to a friend