Customer Ratings & Reviews

I'm not sure why I waited so long to purchase a TV bracket. Helpful staff and easy scheduling for installation. Looks clean and professional. I'm loving my new view!

After almost two years, my mount that was not installed correctly ( anchors in studs) came out at one corner, so this time the geek squad came out and fixed that issue, and did a great job, the last time it was a sub contractor, I still had to pay for an install but now I know it’s done properly. Thanks

Very professional and knowledgeable. They did a great job setting my surround system with the TV.

The agents were professional and very friendly. They taught me how to use the television after they set it up to get me started. They wore their masks the entire time and were in and out in 30 mins.

Sure, setting up a tv is easy. Well, they can be too heavy and awkward for one person. We decided we'd let the Geek Squad do all the heavy and detail work. No sweat on my part. They showed up on time. Asked the location and we showed them the living room. We had an existing tv (to be taken away) and soundbar. They put up the new wall mount for the tv, the tv, the sound bar (we couldn't let them do rear speakers as other construction going on), and set it up on the home network. Quick, clean, polite, and answering all our questions. Showed us the basics for this tv and soundbar. Absolutely would recommend them!

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

From the sales associate who was very knowledgeable about his TVs and was very honest with us to the installers that came out to install the TV in our home and the installers that came a second time because after a couple of weeks we decided we wanted our TV lowered everyone was so helpful and polite. And we are so happy and pleased with our purchase of a Samsung screen TV. Best purchase experience.

The geek squad was awesome. They were very knowledgeable and professional. The installation was quick and they also hooked everything up to my AVR and fine tuned it. A+ for the Geek Squad

I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

The techs that came to my house were professional, polite, and efficient. Highly recommend!

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

These guys were great and they were very polite in dealing with my compulsion to be helpful (which was the opposite of helpful). Amazing job of putting in a TV in a location that to me appeared an impossible task. We could not have done this job. P.S. Took a picture of a non-HD TV show as an example of the worse it can look.

Jordan (I believe his name is) and one other arrived on time as scheduled to install and set up the 75 inch Samsung TV on a full motion wall mount above a fireplace. They were professional and efficient. We discussed the way we want the setup and they proceeded to do the installation. They ensured everything was working. They cleaned up and took the boxes and wrappings. They did a great job.

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

The service was a dream come true! I would never have attempted to mount the TV on my own. The tech took his time, consulted on placement, showed me how the mount works, made sure I was comfortable using the TV and even connected my soundbar. The service was totally worth the setup fee!

Total professional job. They arrived on time. Came inside to see where I wanted the tv mounted. They got their tools and went to work. They hung the tv as close as they could to where I wanted it hung. With an 82” tv they insist on mounting it on 2 studs inside the wall. Anything short of that they can’t mount it. And they can’t hide the wires inside the wall do to fire code regulations. However they do dress the wire connections nice and neat so they aren’t Flailing around all over the place. I’m going to order wire wrap from Amazon to cover the exposed wiring. All and all the geek squad did an outstanding job on this project. They were as accommodating as they could be. Very nice and friendly geeks!

Whoever installed this did a stellar job! Not only that but he was professional and very nice. 10/10

[Employee of bestbuy] GS did a great job! Mounted my 65 oled and installed in wall power kit. Clean install!

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

The guys were extremely nice & so informative. They mounted my tv perfectly! & showed me the features of my new TV.