Customer Ratings & Reviews

They did amazing work at mounting my 65 inch Sony x900f to my wall. I strongly suggest that if you aren't certain as to how to mount a TV call them. They came prepared and it was a very clean job. I will make sure to ask for them for my next tv that I will be purchasing soon for my living room

Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

Daniel & Bell installed our wall mounted 65" TV on Oct 23, 2025. Prompt, polite & efficient. They connected all the bells & whistles flawlessly. They worked as an EXCELLENT team. Both Daniel & Bell are assets to Best Buys' Geek Squad. Thankful for their expertise and expert install. (We ONLY shop/use Best Buy & Geek Squad)

The agents mounted my 75” TV to my wall. Not only did they confirm the arrival window and time, they showed up promptly. They were super friendly and quite personable. I felt very comfortable with the gentlemen that did the installation. They installed it exactly where I asked them to and they did an excellent job!! I loved their service so much, that I had them install my son’s TV as well!! Worth every penny!

The Geek Squad team of 3 actually showed up early and assisted with removing my old TV and mount and did a fantastic job of mounting our new 98’ TCL TV. Normally I mount my own TVs but I knew that mounting one this large would require more expertise and strength than my wife and I could handle. The team was very professional and efficient. They removed all the packaging and answered all my questions. Great service highly recommended!

Prompt timely efficient customer oriented professional knowledgeable great service highly recommend!! I tilt it however I like and swivel! Perfect for 75inch! I will use geek squad for all my needs. They have on their masks booties gloves.

I needed a tv mount installed in my bedroom for my 55" tv. I was so happy with how they did with our 85" tv and wall mount, it was a no brainer to come back to Best Buy. I was pleasantly surprised to get the same team for this job. Everything went smoothly, just like the first time. The team was very professional and got the job done promptly and neatly. I highly recommend them.

I am so happy with Adam and Brandon's work. We could've never installed this TCL properly without their help. Super professional. Adam made calls to let us know how they were progressing and a more exact time they would arrive and they arrived on time. They were friendly and got straight to work. They measured carefully so the TV was centered perfectly and the right height. They made sure the TV would be at a viewing height that was comfortable with us. They showed us how the remote worked. Most importantly for me and why I bought the TV was for the art feature. If I ever need help from the geek squad I would request them. They were great!!

The mounting of our new Samsung OLED television was quick and easy. n The two-man crew easily lifted our new tv and placed it onto the shelf above our fireplace. Having a Samsung phone made for a seamless connection and transfer of streaming channels. The Geek Squad members were friendly and helpful, and gave me advice on what strength surge protector would be best for my unit.

I was reluctant to have Best Buy mount my tv & sound bar for a while. I wanted the wires run inside the wall as well which only added to my hesitation I considered doing it myself but was concerned about dropping my tv or it looking bad. I finally pulled the trigger and scheduled service. These 2 guys from Geek Squad were perfect from start to finish.They were extremely competent and professional I love the job they did and only wish I would’ve done it years ago. I would highly recommend Geek Squad to anyone at my local Best Buy.

The agents that came out were very nice and did it so fast and efficiently definitely would recommend the service. It also wasn’t one of those awkward we have random people we don’t know mounting our TV moments they were very talkative and nice.

We had a 77" TV installed and we had excellent service! The two men that did the installation were professional; informative; took time to make sure it was centered on the wall that we requested; set up a sound bar that we had purchased from Best Buy a couple of weeks before and made sure we were happy with our purchase before they left our poperty.

The guys that did my install were extremely friendly knowledgeable and kind. I felt like they went out of the way to help me, show me more than required, and provide additional ideas for my set up. They even did a demo on my TV even though they didn't deliver it. It was much larger than the one it replaced so it took some getting used to. About a week later I have noticed that it seems slightly off level. After disagreement with my wife I pulled out a level and while extremely close it is ever so slightly off. Not that I could have probably done much better but I can't unsee it. Knowing that fixing it would just put more holes in my wall and be an overall nightmare I am fine with it for how slight it is. No one sees it but me. But overall the service was excellent and timely! Unfortunately my TV had weird holes in the back that prevented some of the ideas they had from being implemented because the brackets they had on hand would not work with the TV.

They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.

The agents were very professional & installed my TV quickly. They cleaned up the area & provided a demonstration once the install was complete. They were very knowledgeable & experts.

The service was a dream come true! I would never have attempted to mount the TV on my own. The tech took his time, consulted on placement, showed me how the mount works, made sure I was comfortable using the TV and even connected my soundbar. The service was totally worth the setup fee!

I have installed MANY flat screen TV’s in my life, but nothing larger than 55”. Being 83” and a fragile screen, it was WELL worth having Best Buy do the full installation. They were quick, clean and super efficent! They also programmed my DTV remote as well as making sure other settings including ARC were all good before leaving.

Very professional and knowledgeable. They did a great job setting my surround system with the TV.

I purchased a new tv, soundbar, wall mount etc and setup Geek Squad to deliver and install my new setup. They mounted the TV on the wall, attached the soundbar to the wall mount, installed a wall-through plug and it turned out perfectly. They also mounted my TV downstairs and I must say that they did a fantastic job and if they ran into any hiccups they would speak to me before continuing. What would have taken me a few hours to get everything setup they mounted and setup 2 TV's in less than 90 minutes. I would definitely recommend their services if you want to wall mount or anything else related to TV setups. I might have them come back and wire up my speakers downstairs through the walls. Great work!

The agents installed my TV and connected it to my devices quickly and were very professional. They offered great suggestions (ie velco-ed my roku to back of tv). No cords showing!!! Very courteous and super helpful,