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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 607 Showing 12,121-12,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech showed up on time, installed perfectly. Couldn't ask for better service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial consultation was excellent. The installation crew did a great job getting the full system installed and neatly organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were professional and cleaned up aftet they finished. The install of the tv looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable. Mounted the TV on the wall with care. Respectful and courteous. Wore a mask entire time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was professional and efficient, answered all my questions, and installed two televisions in an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected everything to the television. They then took the time to explain how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a superb job in mounting two new Samsung televisions. They were very professional and worked safely and efficiently. They also had a couple of required cables in their truck that they sold to me on the spot so I didn’t have to run out to the nearest Best Buy store. Finally, once the televisions and were up and running, the Geek Squad gave a tutorial on how everything operates including channels, apps, and remote control. I was very impressed with these gentlemen and much appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient, worth the yearly fee!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, incredibly efficient and helpful - so glad I got totaltech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, friendly and professional. Did a great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AGENTS MOUNTED TV AND CONNECTED TO ALL DEVICES. THEY WERE VERY HELPFUL.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had a Few Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always very pleased with the Geek Squad extended warranty services, this was the first time I had them come out to my home to do any work. The TV was mounted well, and I definitely like that it is covered as far as if it were to fall off the wall the TV would be replaced at no cost. I was a bit disappointed to find that after The Geek Squad left the TV had not been updated, it was not connected to my wireless network, My streaming services were not set up, and the wires were left in a bit of a rats nest. I would still recommend it, just be prepared to watch over the production to ensure that everything is done to your satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad simply amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad members were awesome. Did an amazing job setting up and explaining how the product worked. It was a very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV, showed me how to use it, and they did a great job. Appreciate it very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guys installed with precision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guy's mounted TV with specialized bracket in precise location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Only the Geek Squad for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional! My TV was messed up when i received it but they gave me no hassle and are correcting their mishap...I can't ask for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best install crew ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied. The two man crew was professional and did an excellent job at installing the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. The Geek Squad did a nice job of mounting my new LG TV. Bowl season and the NFL playoffs will look great in this room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kodie did a professional install, being very careful to clean up and explained the set up and operation of tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation. Geek squad gents were very professional and spot on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total techs did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great price and the picture is crazy good. The techs set it up in no time.

    I would recommend this to a friend