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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 610 Showing 12,181-12,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Tv was mounted in less than 20 minutes. Looks beautiful and was measured perfectly so that it would be in my field of vision while sitting on the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and great installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to accommodate my schedule and installed my tv exactly where I wanted it and installed it quickly. It was definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in about 20 minutes. Very smooth. Cleaned up all the boxes and wrappings...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time, installed my TV and they left. Enjoying my TV time. This is the second time I have used their service and will use it forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is very precise and helpful for the correct location of the TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV. He did a good job. He was also good at communicating his arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great quick and easy installation! Will use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done quickly and professionally. Great team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and immediately went to work. They mounted my tv quickly and professionally. They certainly knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fabulous job of reinstalling my TV mount and made sure all was working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Work done professionally; stopped working next day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who came to my home to connect my new TV were professional and worked quickly. When they left everything was working, but the next morning I could no longer use both remotes. Instead I have to use the TV remote to turn on, and my provider remote for everything else. Also, the sound won't come out my home theatre sound system, so I'm stuck with only the TV speakers. It's been two weeks, and things have gotten busy at my house. I will need to call the Geek Squad back for a return visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! Definitely worth it and easy process!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pros #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Teams are awesome , we received top quality technical support and installation of our wall mounted 65’ Television and sound bar systems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person from Geek Squad mounted my TV and set up the surround sound and connections. It was great to have everything all set up. I am enjoying it all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed TV for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job installing my new TV! Removed the old one as well. Little pricey though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I installed my own TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and customer service. Although I mounted my own TVs, they were able to answer any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very friendly and worked quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys we’re on time and efficient. They connected everything and explained the new remote controller I would be using. Very nice too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Geek Squad to mount the tv's in my home. The did a great job. The gave suggestions on which level would best and showed me how to use my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad showed expertise in install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    install was fast and efficent. they helped us to become familiar with performance of tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team did a great job, clean and quick. Highly professional and will have them back for my next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted multiple tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived and mounted three of my tvs. They were professional and helpful. I would use Geek Squad in the future and recommend them to friends.

    I would recommend this to a friend