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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 618 Showing 12,341-12,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Couldn't have asked for anything more.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly, professional, and did exactly what they said they were going to do, from showing up on time to cleaning up when done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good over all Service.. only complaint would be trying to sell me a $160 mount because they thought the tv didn’t already come with one.. however it did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. Very courteous and professional. Did a great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly, Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They were fast, on-time, cleaned up and reconnected everything. Would 100% use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting tv on brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job at mounting tv on brick wall. They were both very nice a did a great job. They were also very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys they installed with no problems when they did run into a problem they solved it in fast amount of time didn’t leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did my install were professional.respectful and friendly they knew thier job and went out of thier way to make sure I was a satisfied customer thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was knowledgeable, professional and cleaned up after themselves. They made sure the tv mount and tv were secure, as I have a little one running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was exceptionally well done!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ali and Chris even came back later in the day when they had been given the wrong mount. 11 on a scale of 1 to 10, they were fantastic in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, worth the money !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrrived at my home. Very pleasant and courteous service. Completed projects for me very promptly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came were excellent, they worked hard, got the job done quickly and cleaned up when done. As always Best Buy employees go above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mounted our new TV and connected all our devices. They were very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    your people were great and knew exactly would to do and how to do it. They were quick, efficient and cost saving for the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and prompt delivery and installation of the tv and mount. Even took the packaging with them. Tv was mounted perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Jake came to our home to assemble our tv and tv stand and we couldn't have asked for anyone better! Amazing customer service! When putting our tv on the stand we purchased, the legs to the tv hung over the edge and were resting on the window sill.. they offered to come back out with an additional mount that would help ease that problem and they were proficient all the way through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV quickly and connected it to my sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected all my devices carefully. They cleaned up the extra packing and installation debris.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Walll mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job connecting my system it never worked this good even when it was new. Mounted on the wall skillfully

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wireless mounting 77" TV and Sound bar. The installers were very professional and did a great job in measuring and putting every item at a perfect height and cover a wall plug that was much higher than expected. I was very pleased with their work and the installation looked great.

    I would recommend this to a friend