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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 619 Showing 12,361-12,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient mounting the TV. Able to save money by using old mount. Explained use of TV and remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a mobile home and it’s harder to do things and my installer did great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’ll Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed with the Geek Squad’s preparedness and knowledge as they quickly and expertly mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv and tv mount very easily.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He asked what apts we would like to set up on the new tv. They installed the wll mount on the fireplace and hid the cables so you can't even see them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was courteous, on time, knowledgeable and polite. He was very professional and took great care in everything he did including clean up after the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent kob mounting my 83" tv. Made sure mounted corrected and leveled. Attached all devices needed and cleaned up sfter yhemselves. Highly recommended. Sstisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they delivered the experience I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad delivered, installed, cleaned up, and left. It was all good. I've not thought of anything else I'd have them do. Great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was GREAT. Mounted my TV on a stand and set up everything to perfection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is knowledgeable and competent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-trained and well-organized group of technicians who with high focus on customer satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall mount and quality,feel safe with TV on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    our installer was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup on our new tv was money very well spent. Our installers were very knowledgeable. Will definitely order installation/setup again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job by a courteous and knowledgeable team from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 65" TV and wanted to make sure it was mounted correctly. The Geek Squad did a great job, were easy to interact with, and pretty quick. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was on time and they did it so quick we definitely calling back if we need another installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and mounted my tv on the wall with no issues. They wore shoe socks before entering my home and cleaned up everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, professional and personable. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 85’ TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great and quick at installing my 85’ inch TV above the fire place and hooking up all devices. The staff was very courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys are Great. I wouldn’t go anywhere else for this type of service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WrongTVInstalled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed at the previous home so I had to wait for that to be brought to my home after. The whole process was overall frustrating with not much remorse. The TV was mounted fine though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler L from San Marcos was phenomenal. Without getting too into detail, I was having an incredibly difficult time coordinating an exchange of a TV I purchased through Best Buy's Total Tech membership. Tyler recognized that there was a disconnect between the many systems and parties at play and went the extra mile himself to make sure that my exchange was handled correctly and that my new TV was installed correctly.

    No, I would not recommend this to a friend