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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time did an excellent job.Explained what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goog Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom and Ant wall-mounted a new TV for me. They were very timely, courteous, and competent. After discussing options, I learned I could use my existing wall mount - and that saved $135. Nice. Tom was absolutely expert in identifying the right TV height. All the work was cleaned up beautifully. Well done gentlemen. And icing on the cake, the price just dropped, so I saved another 10% through price matching.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This geek squad crew mounted my new Samsung over the fireplace for perfect viewing. Within a short time the tv was ready with all cable hook ups and all questions answered.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      This sounds like the most perfectly cozy, movie watching setup! We are thrilled that you are enjoying your purchase and thank you for allowing us to help make this experience great.

  • Rated 5 out of 5 stars

    Quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the tv mount and hung it up. Quick and easy process.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time and mounted TV. Seemed to be in too much of a hurry and failed to see the release cord hanging too low.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional and very careful with my large tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, well executed, at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repeat buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second mount we purchased. Sturdy and effective on large format TV purchase 85 inch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did not take my request seriously

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician went above and beyond in getting a cable cover when I asked him when he called on his way if he had the cable cover because I wanted my wires covered just as the previous technician who mounted the tv in my living room, weeks before did. I had called several times, days prior to ensure there would be no stories about the technician coming to get my room mounting done, not having a cable cover on arrival for my appointment. However, the incompetent and irresponsible agents I spoke to, made no notes about my request whatsoever. The technician was unable to get the exact cable over needed for the job, hence the mounting did not come out as neat as the mounting in my living room did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted on a brick wall on our screened porch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely pleased with installation of the TV mount and installation of the TV on it. Neat and clean installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service was fantastic! Matt and Rich explained everything, and we needed a free standing mounted to the TV. They showed me a swivel free stand on the website for Best Buy. It was perfect. They continued on with their service calls, and came back with the stand to mount on the TV. I purchased it right from the website. We are pleased with our service, and the Geek Squad are very knowledgeable! Thank you guys again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service professional as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were very professional respectful and knowledgeable, did a super clean job and left no mess behind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Sound Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and sound quality. Love the backlighting on the remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very professional and did the install just the way I wanted it. Super Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job. Took their time and did the installation and set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt and courteous. took the time to set up and connect additional items to the television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounted

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounted Device it went well. Workman was courteous on time and professional they did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted the Samsung TV and set it up very quickly and very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 84” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service come on time easy to understand, provide all needed n very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my facebook tv portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with installation of my facebook tv portal. They showed us how to use it and made a call when they here and worked fine

    I would recommend this to a friend