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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 625 Showing 12,481-12,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    Wonderful experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted. The guys did a great job very impressed they were professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the way to go .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the tv in exact location I wanted , hooked everything up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed correctly according to specs. On schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saved me time and found a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and sound bar. I am glade they did because they found a problem with the TV and had it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that came. the delivered my TV, sound bar and TV mount. They set up everything and explained how to use everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 48 inch OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vivid colors and high definition picture quality are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed by Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were clean, efficient, and polite, were in and out in a short time and the job was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived when they said they would. Explained everything and did excellent job install on wall mount tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saved us from a $2200 mistake

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install a new TV and sound bar. When they were preparing to set this items up, they noticed hat your current TV and sound bar was fine -- it was the crumby DirectTV box that was bad and causing all of the problems. They did not install the new TV and sound bar and returned them to the store and saved us over $2200. This is what customer service is all about. COMPLETE HONESTY. Thank you Geek Squad and Best Buy. When I do finally need these items, I will not go anywhere else to get them!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! We had three TVs installed plus surroundsound. They did it quickly and precisely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV up and running in a flash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and efficient service! The Geeks were friendly and helpful--and did an excellent job! I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time service and great installation of the tv by the installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Asked for opinion and advised right solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician did a great job. He mounted the TV above my fireplace and it looks better that I imagined. I would highly recommend the Geek Squad for TV mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people showed up on time and put the wall mount up perfectly. They asked for my input as they were aligning it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv hanging. Quick and accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new Sony TV mounted over the fireplace of our newly built home. They were able to quickly install my new tv exactly where I wanted it to be installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Installers were professional and friendly. Mounted 70 in LG TF to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and exact. Made the tv level. Were kind and careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my TV very professional and made me geel secure that it would stay put!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents connected the tv including an in wall kit and hooked everything up. Great job - all done in under an hour!

    I would recommend this to a friend