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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 628 Showing 12,541-12,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV and connected all my devices. Was very professional and safety was priority he kept mask on at all times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick in and Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to the Geek squad for coming and mounting my 70" in television with no problem. They were prompt, came in with the proper safety gear. (mask, covered boots) They came in and went straight to work. About 20 minutes they finished and explained the setup to us, answered all our questions and cleaned up their trash. They even told us about how to add our sounder to the tv. Awesome job guys. I def recommend if your not sure about hanging your tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians mounted my TV and hook up my devices. Did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very professional, punctual and efficient. They love what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out in less than an hour. They brought my TV, installed it on the wall and went through setup with me very quickly. Would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all went smoothly. The installers were knowledgea

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    upon the presentation of the sales person, we bought the television and it's fits perfectly in our living room and we are enjoying every bit of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Mark were excellent! Very nice and did a wonderful job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV very clear picture well pleased with a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer team is professional, fast, and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy that BestBuy just install my new tv on the wall there were very professional and helpful in every step on what needed to be done when hanging a tv on the wall. They were on time and communicated with me days before and right up until they arrived. They cleaned up and answered all of my questions, I would recommend them to do work at my house anytime and I have had BestBuy tech people at my house and they are always courteous and professional at all times. And YES I would hire them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional job installing tv with bracket on wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a a great job with installing our TV over the fireplace. They showed me how to use all the equipment. This was all done at a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and did a great job installing a wall mounted tv and other audio components. Very knowledgeable and offered numerous suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job installing the television. I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and Mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was delivered and assembled quickly and professionally

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young adults were very professional, nice, polite. Install was done in a very timely manner. Thanks Geeks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst experience!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    320676746 Paid $400 to get my 55 inch tv mounted on top of a fireplace. 1. Placed the order online but the date didn’t save so had to call them back to pick a date and I lost my slot that I booked 2. Paid the extra fee to get specialized mounting but the tech (not a geek squad member) arrived with no tools for a stone wall mount 3. Had to call Geek Squad almost 5 times to get all of this straightened out as they could not cancel while the order was in progress. 4. Had to place another order and cancel the original so at one point I spent $800 while waiting for my refund 5. Finally the tech arrived and says my Mantel Mount TV Mount is something that won’t fix as they are scared of being liable for it being falling off so they sell us a mount on the spot (for some reason they had a mount on them) 6. Asked for a compensation for this horrible experience and they gave a $75 gift card for all the waste of my time they caused. 7. I would go with someone local the next time..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional fast service

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat Geek Squad in home installs, and TVs are no different. They did such a quick and clean job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William Regentz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the employees who came to my house were really very good at what they did. Very helpful, polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV quickly and cleanly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took great care to mount my TV at the correct height and were totally professional the entire time they were in our home.

    I would recommend this to a friend