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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 641 Showing 12,801-12,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are one of the best to wall mount and support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience was seamless. The two gentlemen were very polite. They did a wonderful job of measuring and placing the tv on the wall. They were very neat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very respectful of my space. He mounted the TV with such efficiency and was thorough in showing how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was done very quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was perfect no need to ask for any adjustments or changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocked installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job mounting my devices and were so friendly1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Guys that come to our house! They climb higher than we can, always gets the job done, and so very personable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV/Display Setup & Mounting, 56” or Larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job in mounting my 75 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek tv installation review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job with the installation of my tv’s. I would most definitely recommend them to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and complete.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very clean and attentive? They did the job and helped me set up my TV??? All good. Thank u and them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted to perfection all the components and tweaked it to perfection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disorganized Scheduling. Service itself was fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend using their TV mounting/installation services. Just buy the products and hire someone else if you don't want to install it yourself. Scheduling and appointment coordination is very disorganized. I scheduled the installation and was given a timeframe window, but nobody ever showed up. I had to call several times throughout the day, and each time I was told they would be there in 20 minutes. They never showed up the entire day. I then had to re-schedule, and the soonest they could schedule was 2 weeks later. That installation did go well, which is why I gave 2 stars - but it was definitely not worth the headache and frustration.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Matt Brady of Geek Squad is A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt Brady and his assistant were efficient and very knowledgeable. Set up CEC to my receiver so TV is master and still have my Dolby setup. Also passed through my receiver to my DVD player. Super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad service has been fabulous. They have been knowledgeable and nice and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, mounted our tv, connected everything and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install few parts integrated bracket works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation on our fireplace, looks Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson and Colton did an AWESOME JOB with My installation !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service so far!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most professional service I have encountered. The guys installed two TVs in an hour and tucked my cables, answered my questions and were extremely knowledgeable. One of the TVs was a 65” inch and in extremely thin and needed care being installed flush to the wall. The other was installed over shiplap. My recommendation is to purchase the Best buy total tech support if you are installing several items in the house as it will come out cheaper and offers lots of perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted and set up my TV with no problems and in less than 20 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs paid a lot of attention to detail, particularly the centering of the mount and alignment of the TV in the mount. They also ran the cables cleanly so there's very little clutter. My order included installation of the sound bar, but the sound bar I had didn't come with a mounting bracket and the techs didn't have one in their truck, so they were unable to mount it. However they recommended one that would work for my setup. After I bought the bracket I had them come back and they completed the install.

    I would recommend this to a friend