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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 650 Showing 12,981-13,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very professional. Performed the job quickly and exactly as requested. Cleaned up and hauled away all packaging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry Free Installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad gets my vote for total worry free installation. They were quick and professional, set up everything and it is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, thorough and courteous. Couldn’t have asked for anything more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome recomend to have one for everyone beautifu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome recomend to have one for everyone beautiful quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery Gus were great, quick and efficient No problems with installing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work on mounting the TV and ensuring I fully understand all of its functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do pretty good mount install and connect your tv in professional manner very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done all around.:good advice, good installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" OLED Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never used the geek squad before, but i will always in the future for installations. Specifically from this store in Portage. The crew were professional, knowledgeable and willing to get the install perfect. I will use these guys again, and cannot thank them enough for the honesty and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called ahead and showed up on time with the necessary tools to complete the premium install. They were professional, courteous and cleaned up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds my 75 inches tv is a very nice mount tv get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and worked quickly. Also, they suggested the solution to give us the best result.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent onsite team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who went in mount the TV were excellent. They were organized, courteous, friendly, and knowledgeable. They hit a snag when we realized that the TV they took out of the box earlier and about to mount had a big crack. They ended up taking it back to the warehouse, and cleaned up after themselves when they left. Not sure if this is an issue with the team or scheduling, but they scheduled a time frame that was before the store even opened. They gave a 7a-12p timeframe, and the team called at 9:30a to say that they are coming in at 10. They came at 10:15a.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and removal of old TV sets.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was quick and the technician removed two old TV sets as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Geek Squad service and worth the price to have my wall mount TV professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd time's the charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First service was NOT good -- but when I spoke to a manager, she made it right by sending out techs who took their time and made sure everything was set up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job of hanging the tv. Geek squad very friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting this tv in our bed room happy with the service, and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, on time, well prepared, and cleaned up before they left. We highly recommend Geek Squad for all or any TV installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad continues to provide great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents mounted my new TV professionally and quickly. They showed me how to navigate the remote and gave advice on streaming. They were so nice and friendly.

    I would recommend this to a friend