Customer Ratings & Reviews

EXCELLENT installation Jason and helper are knowledgeable, friendly, and spent time explaining the features of the new TV. They connected all the components, confirmed all the features and apps were working, and suggested improvements for updated technology. Jason called to confirm in advance, and arrived on schedule. Your virtual appointment worked well. 100% satisfied

I had a tv with a Sanus tv mount installed onto our fireplace hearth. I also had a Rocketfish universal soundbar mount installed. I mentioned that I would like to get a soundbar at a later date. Techs suggested the Sonos Beam 2 might be a good choice. While mounting the tv one of the techs broke off part of the fireplace hearth. (accidents do happen- and I had the fireplace fixed, I was given their insurance claim information) Later I purchased the Sonos Beam 2 soundbar at Best Buy. This soundbar has a mounting configuration width of 6 inches, the minimum width for the Rocketfish universal soundbar mount is 6.6 inches. I went back to Best Buy to return the Rocketfish universal soundbar mount and purchase the Sanus soundbar mount for the Sonos Beam 2. I asked for assistance. I showed all my receipts and they said I wasn't charged the Rocketfish soundbar mount installation. The supervisor was not timely in resolving the issue and I found rude. I am paying again for removing the Rocketfish universal mount, installing the Sanus soundbar mount and connecting the Sonos Beam 2 soundbar. I think there should be better communication with the techs and the management as far as the which soundbar mounts work with which soundbar ( at the store the supervisor said the rocketfish mount will work with the Sonos Beam 2, "but it will hang".) The techs installed the tv and mount well, (still better communication is Needed) , but a supervisor's rudeness is not.

The Geek squad was on time, did not take a long time to install. They did a wonderful and fantastic job, They cleaned up everything also.

JR Vera and his sidekick, I don't remember his name, were so smooth with the installation of this TV. And they showed us how to use it. Great guys.

The guys did a great job installing the TVs in the required places. Thank you so much and have an awesome day.

They are competent at what they do. They are qualified; knowledgeable, and experienced; self-confident. I'm impressed, and can trust them.

Tv put up perfectly. The men took their time and made sure I was satisfied before they drilled holes. They cleaned up and were a delight to have in the house

Agents were very professional! Set up tvs very quickly and looks excellent!

Great experience all around. The installers were friendly and helpful as we discussed optimal placement for where I wanted the tv mounted. They asked great questions about how I would have the room set up since my furniture had not arrived yet. They were able to answer questions I had and walked me through the operating system on the tv and should me how to properly adjust the mounts pivot, tilt and swivel features.

On time, and professionally installed. A job well done

The agents mounted the TV connected it to my internet and programmed channels. This is the first time using Geek Squad! Very good experience!!

360 Install was amazing even willing to install on Thanksgiving morning!

My new TV was installed quickly and professionally. Stephen has done several things for me over the years. He is top of the Line!

The technicians were polite, professional, and got the two tv’s mounted and working in no time.

The installation team (husband and wife) were highly personable, knowledgeable, and efficient.

The Best Buy crew arrived in the time frame specified and hooked up my tv with the mounting in a professional and respectful manner, no complaints.

Very helpful and very well done for the work good job keep it up thanks

They came in as scheduled and mounted the tv with no problems. It was really quick and the guys were professional

Geek squad mounted it very easily to my stone fire place with out difficulty

Very knowledgeable and got my TV installed and programmed in no time at all.