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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 671 Showing 13,401-13,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy representative did an excellent job with mounting my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesime

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected all devices. Awesome service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV quickly and efficiently. Thank you best buy/ion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was excellent, Installation was quick! The team was very professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was amazing and professional. They were also quick and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was great and the installation was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men were so professional and quick with their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had a really big monitor and mount installed at my work. The guys were really professional and helpful. Even hooked everything up! Great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to our home and hung tv, wall mount. Very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so nice, having a professional come to our cottage, completely install everything perfect. Best installation I've had. All I had to do was relax and watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Started as a 5 star experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great--clean, efficient, great installation. They rapidly ran through the operation/set-up of my new TV and the next day I find myself without TV service--can use DVR but not live TV. Have contacted Comcast however this was not an issue before my installation. Cable service runs through a receiver and I suspect there is a cable incorrectly connected as a TV in another room is no longer working now and it was functioningnthe day before this installation. Been reading a lot of books while waiting to get TV service back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two young men were informative and very courteous. we had questions and they were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount for 85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really quick installation and professional at there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was on time and did a great job quickly. They had my 85” TV up and operating before I finished my coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service - Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to thank Best Buy and the Geek Squad for their excellent customer service in assisting us with our purchase of an LED TV and installing it in our home. On the day of the scheduled installation, my husband missed the installer by a couple of minutes. I contacted Geek Squad and explained how important it was to get the TV installed that day for a party we had the next day. The representative, Mariella Tinoco, was incredibly helpful and was able to get it all taken care of for us that day - we were so grateful. Thank you Ms. Tinoco, Best Buy and Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were knowledgeable, efficient and super friendly. In and out in an hour. Work was done perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable about the TV and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installers explained issues very well and gave me time to make up my mind about location and elevations. very efficient yet considerate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLID, knowledgeable, friendly, neat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and Sound Bar installed, connected, and checked. Used existing wall mount from previous SONY Needed a bit more "turnover" to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad rocks! have had nothing but great experiences with serval installations.

    I would recommend this to a friend