4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 674 Showing 13,461-13,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad excels.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and they have never let me down. Randall is simply outstanding. He is very knowledgeable and always pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine, efficient installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad servicemen did a fine, efficient job of installing my 65 inch TV using the heavy duty, pivoting rack that I had purchased from Best Buy. They were very pleasant and cleaned up thoroughly afterwards. This was an installation on a concrete wall, so drilling into it took a bit of time. They also hooked everything back up (FIOS and other devices) and showed me how to use the new system. I was very satisfied. While the installation was not cheap, I would definitely use them again in a similar circumstance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet installs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 7 TVs installed in the last week and I have not been disappointed yet. Their service is impeccable, quick and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want very good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to my wall and got everything started for me to be ready to use my TV he was very professional and very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and knowledgeable and had the job done quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regular people they were just workers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did well they were workers independent hired by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service. The best of best..very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad installed a mount, unpacked and mounted an 85” TV and helped set up all of the key settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad Service in stores and at home. Would highly recommend for people who aren’t tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very great guys that setted up my tvs and ring doorbell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent communication prior to delivery. Two techs arrived on time and worked very efficiently. The set up was clear as they explained steps for use and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices. Great job doing so and no mess left behind. I'm very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got William doing my TV mount He is excellent the job was done perfectly I’m very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad praises

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was very professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was our tech that mounted our tv for us. He was very professional and wanted to make sure everything was done before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv. He was very professional and friendly. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and wired everything professionally and in a timely manner. Great job from start to finish!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional work . The gentleman was very polite and adhered to the social distancing principles and wore a mask

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and fast installers - great service. Perfectly installed flat screens with no fuss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job with the install… great totaltech benefit!!

    I would recommend this to a friend