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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 676 Showing 13,501-13,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Profesional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were on time and did a great job installing the TV and TV to the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time and performed necessary operations for tv to work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my new tv. The problem is they charged me 49.95 to hook up my dvd player which was already hooked up all they had to do was plug it in. Then they charged me 49.95 to hook up my surround sound which was already hooked up all they had to do was plug it in. So beware ask before you let them hook up any extras. I spent 90 minutes trying to resolve this issue most of the employees I talked with had no clue what I was talking about finally Lisa I think was the 5th person I talked to got it resolved. Thank you Lisa you should be a manager you have common sense and truly care about your customers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were absolute professionals. On time and very knowledgeable Clean and neat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable professional and curious. The TV was up and running in no time. I used this service before with the same great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AwesomeGeeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs were awesome. They were efficient and went through all the controls with us. All our questions were answered and we love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast work. Quality job. impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and even stuck with issue concerning my cable. did great with wall mount bracket in our bookshelf area..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSA did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was polite and tried to be very mindfull of the mess he may make. He helped me when i asked questions and gave satisfactory answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is great and inexpensive. The geek squad installed it very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time and very detailed about his work. I recommend using Geek Squad for your installations or setups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super nice , did it so well, it’s been almost a month and it’s still good and up, they even set up my roku:) thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv and mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount was professionally installed and is of very good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked at how fast and how well done this was. For the price this just can’t be beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in quickly, were very friendly and mounted my TV very quick! Everything was very professional and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. After I told them where I wanted the TV and TV mount they immediately went to work. I was impressed with the completed work. Any excess wires/cables were neatly rolled and secured with nylon cable ties and furniture put back in place. The tech set up the 65" LG OLED and instructed us on operation. The tech was a true professional. The installation cost was definitely worth the price. I am extremely happy for this experience with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install the tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good workers and explain some features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked it up to all my devices. Explained the operation of the TV and the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our tv. The gentlemen who mounted the tv were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mathew is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew and his crew are the best - on time and get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was very assuring!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, courteous, well versed in this tv and taught me everything I needed to know about this purchase.

    I would recommend this to a friend