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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my TV and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expectations were met and we are satisfied. We would have them out to our home again, if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tec did a excellent job installing the fire stick and showing us how to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad top notch install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch install. Professional all the way. Will use again and can recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Friendly and Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very friendly, informative and took pride in keeping the area clean and tidy. They mounted my TV fast and was very patient when I changed the placement of the TV after they showed me the outline of my original placement. They took the time to inform me how things would look with the wall Outlet I purchased elsewhere. I didn’t quite get the right one so I had to purchase one of theirs and although it was at a discount rate it still was cheaper than having an electrician out.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installed TV but damaged furniture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad personnel mounted and installed the TV fine. However, they dropped a tool on a piece of furniture—which I had offered to move out of the way, but they declined—which cracked the wood finish. They mentioned repeatedly how they were in a rush to finish their day as I was one of their last appointments. If they weren’t in such a rush and took their time, maybe they wouldn’t have damaged my furniture.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and tidy work. The technician has knowledge about what was the ask and how it has to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75 in TV wall mounted with in wall wiring and with sound bar. Neat job guys cleaned up knew what they were doing. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greay guys...Honest evaluation and installation. Would definitely recommend...A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! would recommend to a friend, picture quality is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar 9 Mounting Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very nice job mounting the 85" Sony TV on our wall. The wall mount didn't have a way to mount the Sony Soundbar 9. They had to lay it down on top of a piece of furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sanus TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and quick installation, Flexibility. Good value. Geek Squad guy did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service and knowlege.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, respectful and job was done in timely manner. very helpful with answers to questions and information on other products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fast install !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed by TV quickly and neatly.. enjoying my TV now !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived promptly and did a great and thorough job of installing 3 of my tvs plus an awesome sound system. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great installers would use Best Buy for anything they have. Courteous help. Installers so quick and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional!!! Looks GREAT!! Will use them every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super friendly and very professional work was done perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv quickly and neatly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent quickly got the mount up, installed and set up the TV and took all the garbage with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very nice and helpful. Very knowledgeable and went out their way to help set up my sound bar as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job Mounting My TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived right on time and mounted the TV quickly just the way I wanted it, connecting all the peripherals as well. Great job!

    I would recommend this to a friend