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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 681 Showing 13,601-13,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great guys mounted my Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “ Geeks” mounted the Sony quickly and efficiently! They were friendly yet very professional! They showed me how to use everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful job

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and set up my TV'S and i definitely will call them again for any mounting issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65 inch LG oled tv. Ive mounted tv's in the past. Best buy mounted my tv in about 45 minutes. To me it was well worth the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The we’re on time and very professional has shoe guards for my carpet cleaned up after the mass and set the TV and programs outstanding work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a good job and professional Will recommend the services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted a tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my house to mount a new tv that I bought. They were excellent. Very professional and kind. Great job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great asset for Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was timely, professional, courteous, patient, and knowledgable. Corey and Arron explained everything and represented Best Buy proudly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounting good, sound bar mount not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a good job of mounting my 85 inch television to the wall. I have had no problems with the TV mounting set up. However, I also bought a mounting rack for my sound bar and they did not know how to set it up properly. the sound bar just recently fell to the ground, but BEST BUY sent another tech out to repair it. Found out I was sold the wrong size sound bar mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BROADCAST TV won't work thru TV and flat antenna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amato (?) mounted the NEW TV to replace the OLD TV. The TV works for connecting with WiFi and giving us YouTub, tubi, Roku, etc., but it does NOT receive broadcast TV through the flat screen antenna we had bought from BestBuy. The Tv may be worth a 5, but because it does not receive the broadcast channels well, I will give it a 1 until GeekSquad fixes it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great help when we moved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad provided hookups for all our system equipment professionally. Answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent - Wonderful customer service and friendly attitudes. Smart and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation - TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician delivered and installed my TV to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took down old tv and mounted the new, one. Did a fantastic job. Absolutely beautiful job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV in no time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knowledgable agents mounted my TV in no time and the installation was done professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount went quickly and smoothly with all devices connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All right everyone, I cannot recommend the Geek Squad more highly! My project involved mounting a large tv over a fireplace in my old house. They were wonderful. They properly wore masks and booties over their shoes to protect me from Covid 19 and my carpets from dirt. They showed me how to uninstall the mount, should I ever want to and they stayed to make sure everything worked great - and it did! Thank you Best Buy for this service. It was well worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team of installers- know what they're doing and they care to satisfy your requests!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy scheduling. Solid work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous to mount my 85 inch TV. The Geek Squad was easy to schedule, professional, and my tv is mounted well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I had them mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job! Went above and beyond the call to get everything mounted and done right! So glad I paid extra for the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided great service, advice and training for my wife and family upon installation. I will use them again for sure.

    I would recommend this to a friend