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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Loved the tech. Very pleasant. Very professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job. I gave great confidence in her. I have had her back for other work, and will do so again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle and Luke delivered, installed and set up my TV. Super professional and personable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" install by Best Buy contracted people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not the Geek Squad that Setup & mounted our new 75" TV but a private contractor. They did a great job, knew what they were doing. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and polite, installers were quick and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly and personable and did a very good job in mounting and setting up my television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was precisely done professionally and serviced on a timely basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional service, very courteous, and patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service 3-19

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my television was excellent and they measured it correctly, and I still had the space that I needed other items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a awesome job comeback the next day to Finnish in stallion because salesman sold me wrong mount had to drive and exchange but the installer was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly and efficiently installed our new TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad i stalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So vivid, Colors are amazing. Easy to program and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that came were professional and courteous . They had the mount installed and the tv attached quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. The installers rushed the job, didn't check TV if properly working and the surge protector was left hanging. When I purchased the item with the Samsung TV, I wanted Rewards, the first purchase was voided and when I spoke with credit, when purchase is made, it automatically defaults to promotional financing. I wanted rewards instead of the promotional financing. When I went to the store, I was advised unable to give me rewards. It is my fault as well, however, I advised the sales associate I didn't want promotional financing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thee Geek Squad did a great job of mounting the gigantic TV and the Sonos ARC sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    totaltech is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up and installed everything even cleaned up the trash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, informative and just a great job! Keep up the great work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mounting Services

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team installed the mounting bracket and TV perfectly. They even organized the many cables to make access easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good service when I have Geek Squad come install, I am confidence in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy employees did a professional installation. They were courteous and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were knowledgeable, professional, prompt, and friendly. I will definitely recommend to my friends and family!!! Super impressed!!!

    I would recommend this to a friend