Customer Ratings & Reviews

Excellent and professional technical service. The technicians were personable and displayed excellent customer service. My tv looks do great mounted on the wall! Just Super!!

The techs that came to my house were professional, polite, and efficient. Highly recommend!

They were great except they didn't hide my wires because i dont know if they would of had to cut my wall out or what but i said it was ok. So in the description dont pay attention to that unless you have it cut out already. But they were fast professional and knew exactly what they were doing.

Jordan (I believe his name is) and one other arrived on time as scheduled to install and set up the 75 inch Samsung TV on a full motion wall mount above a fireplace. They were professional and efficient. We discussed the way we want the setup and they proceeded to do the installation. They ensured everything was working. They cleaned up and took the boxes and wrappings. They did a great job.

The agents were professional and very friendly. They taught me how to use the television after they set it up to get me started. They wore their masks the entire time and were in and out in 30 mins.

The guys removed an 18 year old plasma tv. Removed the old wall bracket. Removed many component wires from the wall. Installed the new movable wall bracket. Put the HDMI wires back into the wall. Hooked up and paired a DVD player, Roku, Firestick, and cable box. Left an optical sound cord to be hooked up to my Bose Lifestyle 38, which I haven’t been able to accomplish yet. The area was spotless when they left. They forgot their vacuum, which we were able to get back to them the next day. Happy so far.

Unbelievable service! Extremely professional and beyond my expectations. Notified us the day before of the time window and then an hour before they arrived. They completed the job quickly and we’ll below the expected estimate time. They wore their masks the entire time and cleaned up after install into stucco and above fireplace. I was also blown away by the level of professionalism and respect, which i find very hard to find these days. I will never look anywhere else again and will use geek squad without hesitation, as they were worth every penny spent. Seriously, don’t think twice and to with them.

Whoever installed this did a stellar job! Not only that but he was professional and very nice. 10/10

The agents mounted my TV quickly, efficiently, and were professional and polite. We had a great experience. We decided to buy a microwave from Best Buy and have geek squad install that as well.

The agents installed my TV and connected it to my devices quickly and were very professional. They offered great suggestions (ie velco-ed my roku to back of tv). No cords showing!!! Very courteous and super helpful,

Nothing but amazing. A couple months prior, I bought a 75 inch tv along with a mount, but unfortunately the mount came later than Geek Squad. Luckily they already had one with them and of course, I purchased that as well. Like I mentioned earlier, the original mount I bought came after Geek Squad installed my 75 inch. So I decided to keep the original mount for my bedroom tv. I’ll admit before they left, John did notice a loose screw, which had me nervous for a moment, but he tightened it before leaving. Also, he took the time to explain to me how to use the mount that was used. That would make it two times Geek Squad has done an in home theater service for me and I love both the outcomes! John, thank you for helping my vision come to life in my home! It’s moments like these when a person should have cash on them to tip. I love both of my mounted TV’s!

the two agents Rogelio and Peter did an amazing job they exceeded in all areas from start to finish they made the entire process to easy for me from the communication to the install itself was done so quickly and efficiently. When I purchase through best buy I hope to get these two again they are the type of technicians that make the total tech membership plan totally worth every penny .

Installation was top notch and came out perfect. Time was taken to avoid messes. Attention to detail was key as installer took extra steps to make certain install went smoothly. Couldn’t be happier with results.

Bobby and Cody was on time. They completed the work in a timely manner and they also gave me suggestions for the other rooms on how to mount the TVs. They were so friendly and very professional.

The crew was very good and set up my tv and all my channels. Very knowledgeable and friendly. Jesus and Parker.

The geek squad was awesome. They were very knowledgeable and professional. The installation was quick and they also hooked everything up to my AVR and fine tuned it. A+ for the Geek Squad

The geek squad team was superb in delivering, communicating and mounting television in records time. Wasted no time in providing best customer experience! Thank you! Definitely recommend these services!

Fast installation, friendly & knowledgeable team. I’m super satisfied.

the Geek Squad is always exceptional. they answers all of my questions and ask Where I want things. The TV was set up quickly and I was able to use it fully when they left.

My experience with the installation team was amazing!!!! Tara and Johnathan were respectful, knowledgeable, and incredibly competent!!!!! I was so pleased with everything they did!!