Customer Ratings & Reviews

I love the geek squad they are professional courteous and very knowledgeable of many products and very clean

The geek squad agents service was exemplary. They were very professional, detailed and knowledgeable. They mounted my 75" Sony Smart TV just right with no errors.

Wow … we have a rock style of stone of a fireplace wall and BBTT perfectly broke threw the rock and mounted our 65 “ 7 series so perfect

Geek Squad was awesome they put this TV up 123 I was in shock they did an excellent job and was super friendly is super friendly cleans up everything's spotless

Our installation went smoothly & perfect. The installer was courteous & took time to answer any questions we had on the features of our new smart TV.

our family is very happy and satisfied with the excellent work! these guys are the best!!! Thank you!!

I know I could have done the install myself and maybe in 3 or 4 days would have been watching some tube.....Geek Squad came and I watched Hockey that night.....guys you rock.

It was as expected. The installer was good. And the tv stand is fantastic

Called ahead, on time, professional and efficient work.

The agents installed my tv and connected it to all my devices.

Skilled At What They Do, Has Changed My Experience Watching TV

The Geek Squad made a prompt delivery and performed flawlessly. I always have the Geek Squad hang my TV’s for assurance and great quality. Satisfied as always.

They professionals best buy sent were courteous and helpful!

Perfect service!!!they went above snd beyond what needed to be done

Geek squad installed my new TV and connected all devices

The team was fast and knowledgeable and showed me how everything worked, excellent service!

My geek squad associates were awesome! They were on time, professional, courteous & got the job done ! My new Samsung tv looks great on the wall ... Shout out to Blair & Sebastian

Yes, I was very satisfied with the installation of my TVs. I had the same agent come a second time and both times, their work was great. Very professional agents.

Had GeekSquad come and take my tv down and remount it in a different location in my house. It is a 85” TV. Whoever did the install (I was not here, my wife was) either missed the stud, or over tightened the bolts. My drywall wall started to cave in. I contacted bestbuy and the soonest they would come and take the TV down was 3 weeks later and by then the TV would have likely hit the floor. I asked if there was anything sooner as I’ve had children in my house as well as pets. The answer was no. I then had to contact someone else to help get the TV down. We started the insurance claim and was told I would hear from them within 72 hours. No phone call, no email, nothing. I then reached back out to them stated they let them know and to look for an email, and the email never came. I was then told that I would need to front the bill to have the wall fixed and then send the bill to their insurance. Again, I find that unacceptable as I should not be responsible for their mistake.here I am almost 5 weeks later and still no communication.

I wish I had done this myself. It wasn't worth the money. $346 for two Tv's a sound bar and a year of total tech. I had higher expectations. They install your mount and hang your TV on the mount. They hung a sound bar from the TV. Mounting of rear speakers is not included so if you want that make sure to ask and pay extra for it. Mounts were installed properly and everything worked. My TV screen was scratched up pretty badly. Since I did not buy the TV new they said it was already that way. I disagreed and they didn't even try to clean it. Just not worth the cost. Nothing Special about having this done professionally. Do it yourself.