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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and crew. Very satisfied with all answered questions and help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional Installation--Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great having the two Geek Squad members mount my 75" TV. They moved my old wall mount to a better position for the new TV. They had a tough time getting the ARC connection to work while they were here, and ended up connecting with an audio cable. After I had the TV a while I was missing the surround sound features and tried an HDMI cable again in the ARC port, and it worked just fine. I think it had something to do with the TV, not the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy and simple to install. It’s a great price for the value and quality of this tv mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent movement, slim & great multiple views. Great for corners & bar viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed two TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & very knowledgeable. They did a great job explaining our new equipment. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, the guys that came to our home were on time and very professional. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came and hauled up the TV to the second floor. They set it up on our wifi, showed us the modes for cable, fire stick and the TV apps. Did a great job cleaning up. They were here about two hours putting together the console, wall mount, TV and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service, fast and efficient and easy to schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad huys installed my tv quickly and ea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and connected all my devices to it. They did an awesome job. I would recommend them any time. Great guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted my tv and connected it to my comcast cable and devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to work in my house was really profissional in thier work, they advised me in may ways and different stuf Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and timely! Great install and I am glad we did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d read some review about how the people who would install others TVs were rude or hadn’t really done a great job. I was worried I would have someone like that especially since I had mine scheduled on Christmas Eve but that’s not my experience. The man who did my TV was very nice. He called me and told me his arrival time and got there quickly. We talked as he set everything up and it only took maybe 15-20 minutes if that. So far I’m happy with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the TV for our home office. Samsung picture quality is amazing and having the extra apps is a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Swuad guys are very professional and precise/ mounting looks perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my television putting the wires inside the wall, and it looks great. They also cleaned up the mess which I appreciated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Squad did not finish the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents modified my TV and connected it to most of my components however, two components were left unconnected. They said they would return with a piece of that they needed when we gave them a call. We gave them a call on several occasions, but received no response. Further, the remote control is not working to this full extent; we will bring it in for evaluation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was very professional and quick. They made a point of cleaning up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional and mounted the TV perfetally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad gentlemen are absolutely fantastic. Very knowledgeable, provide important recommendations and insight, and are transparent communicators. I’ve continued my loyalty with Best Buy solely because of the geek squad and Colonial store personnel.

    I would recommend this to a friend