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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 705 Showing 14,081-14,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always on social media telling people to get the geek squad, and buy their appliance here, it's such peace of mind to not have to find reliable fix it people, these guys are always so good, service is so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install of 70" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logan and John did a super job getting this thing on the wall and setting it up!! Kudos!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a excellent job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job with my tv looks like a picture hanging on the wall, they were fast an professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the service they provided. The TV was mounted with great care. They made sure to use a level and secure the mount safely. They connected all of our devices and made sure to give us a tutorial. They made some other suggestions, but were not pushy in the slightest. We greatly appreciated their expertise and opinion. It was such a relief to let professionals handle this for us and we were very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound bar did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the mount and put the TV on and added the sound bar. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to organize. the technicians were really knowledgeable and helpful. They connected everything back for us ... it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv just how I wanted it. They had the extra cables that I needed. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. He came on time. He did in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT, PROFESSIONAL, RESPONSIVE, TIMELY WORK! The 2-person team was talented, creative, and results-oriented.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, set up completed efficiently .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians provided excellent service. Mounted TV, completed our set up and connected devices. Polite, knowledgeable, friendly gentlemen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They team of guys were so efficient. They took down the defective tv and mounted my new one with such ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install well done! TotalTech program not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two very good installers. Polite, courteous and cleaned up after installation of the router, modem, 77" OLED TV, wall mount, new Roku Ultra. This was done as part of Total Tech membership. WHY NOT 5 STARS: the total tech program benefits changed after purchased. Example: the BBY points/dollars based on the purchase was removed. I expected about $40. The plan was to order additional security camera from Best Buy. Instead, I purchase from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting our tv and connecting all of our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful that best buy has this service! And my last house I mounted my TV wall mounts and Measured once, drilled three times! LOL

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of installation and setting up the remote. Friendly help crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was wonderful as usual installing our new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job with installation, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was amazing. He wasn’t on time and very thorough. He knew what he was doing and he did a great job. I was satisfied with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and connected my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were quick, professional and mounted the tv and set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV with out any defects

    I would recommend this to a friend