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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 708 Showing 14,141-14,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians were extremely professional and courteous. They did an excellent job, I would definitely recommend them to family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed TV on the wall, very friendly and did a great job cleaning up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent mounting job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents did a phenomenal job mounting my TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does quick and efficient job. Never a disappointment. On time, and job was completed quickly,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was professional. The TV was installed exactly in the right position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant service..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came, adjusted & set up our TV. We have had & relied on Geek Squad for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my TV up fast connected to all devices and took the box and trash with them. Good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT WORK!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV Mounted, the Geek Squad Member was very friendly and thorough with what he was doing. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came into my home very friendly and professionally. The but the TV up quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 TV Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad representatives did an excellent job installing 2 Samsung 65” and related Sonos surround sound systems. They represented themselves & Best Buy at a high level. Very qualified & knowledgeable. Effective & efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. Good communication prior to arrival and quick easy work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did lots of installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy…. little pricey but love products and customer service is patient and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen mounted the tv in a professional manner, being careful not to scratch/scuff newly painted wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installer my tv great timing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and helpful made sure I had my tv how I wanted them set on each area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! From the contact concerning arrival time and set up was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was quick and accurate. The techs were helpful and thorough. I was able to use the set without difficulty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount went up easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed the wall mount without issues and cleaned up the cables. Very happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our television mount. They were organized and very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clear picture vivid color. Great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can no get any better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Took no time to mount. Was worth it. Will never need another.

    I would recommend this to a friend