Customer Ratings & Reviews

Terry and Tailor did an incredible job ! Very knowledgeable and did a terrific job.

The Best Buy Tech/GeekSquade was very efficient, o time, patience, professional, explained and answered questions effectively as well as installed the tv mount quick and cleaned up after his installation. Highly Satisfied will service, plan to use again, sorry the free service will be discontinued.

The gentleman mounted my tv flawlessly, gave me instructions and cleaned up everything. They were great

geek squad did excellent work on installing and setting up tv. called ahead of time as to when they were coming

Easy install, precise instructions. Was easy for a lay person and went up in about 15 minutes

The agents mounted my tv and connected everything> It is great to have this service

While the coordination of products was a bit messed up, the Geek Squad stepped up and made it happen. I was impressed with their ability to determine what the situation was, and then get creative to deal with the situation. In the end, all the stress of the order/delivery of items in the order itself, Geek Squad took it on and made me a happy camper in the end by getting it done. Thanks

The guys who came to install did a great job. They were clean and cleaned up after themselves as well as explained all that they were doing.

Much thanks to the installers as the original mount that we purchased did not support the spacing between our studs but they had a secondary mount from SANUS that was installed and held beautifully. Would recommend this to friends and family.

The techs who came into our home to install two televisions was professional, courteous and willing to answer our questions regarding the new technology. We had been on a satellite system until our recent move to a new home, and using streaming internet was new to us. Thank you, Best Buy!

Guys did a great job installing and connectiong the equipment

These fellas did a fantastic job installing my new television system!

The Geek squad did an excellent job mounting this TV, I would use again if needed,

The geek squad agents were all knowledgeable, courteous, friendly and helpful throughout the install. They picked up after themselves and made it look as if they hadn’t been there, except that my new TV was up on the wall and working with my new sound bar! I was nervous using this service because you never know what kind of service you’re going to get in store but after this interaction I’m fully invested is this Best Buy service going forward!

Installer was very professional and efficient. Was great at keeping area clean while he worked and after he finished. Excellent job.

The team that came were able to mount the tv and get it all set up. He was pleasant and knowledgeable. Able to answer any questions.

We had an excellent install by the two Geek Squad members. Very professional group of people. Very helpful too.

The agents were right on time, worked diligently, and cleaned up after themselves. Will use the services again.

The Geek Squad Agents arrived timely, worked quickly & thoroughly, & made every effort to ensure I was satisfied.

The technician did an excellent job installing and verifying the initial setup of the TV. He was very timely and professional.