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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 718 Showing 14,341-14,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad exceeded expectations. Patient, and helpful. Fine service, and done on time and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and completed the work quickly without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was preformed in a professional matter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does a great job again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys moved my 75" TV from the basement upstairs to my 1st floor family room and replaced a 65" TV that was on a Mantle Mount. They did a great job of moving them and reattaching the wires and cables. Everything worked great and the TV was put on the mount perfectly. The two guys worked great together and their knowledge was very visible when one watched them perform their tasks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THIS SERVICE IS INCOMPLETE:NEED TO RUN CABLE.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    01/11/2020 THIS SERVICE IS INCOMPLETE:NEED TO COME BACK TO RUN A CABLE. TALKED TO AGENT RONIER. SAMSUNG 55" IS NOT INSTALL. BEST BUY CAME THURSDAY,JANUARY 09,2020 AFTER 5:00 P.M. AND LEFT WITHOUT INSTALLING 55" T.V. I HAVE CONTACTED BEST BUY AND WHAT THEY DID WAS GIVING ME AN APPOINTMENT FOR THURSDAY,JANUARY 16 ,2020 FROM 7:00A.M.- 1:00 P.M.I TALKED TO SAM AT 800-433-5778. I HAVE BEEN A GOOD CLIENT OF BEST BUY FOR MANY YEARS AND I WAS ALWAYS TREATED WELL.ORDER BBYO1-805684352732.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in sand removed my old TV from the mount and then installed the new one super quick. I was amazed at how fast they were

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hung and hooked up my tv to my sound bar. Center perfect on wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person did a great job of installing our new TV. He was great person to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and neat. Came on time and were very well prepared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt - professional - polite and complete set up in a very short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pooh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv mount for my husband’s 85 inch Samsung Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic purchase and geek squad is the best! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set this up in no time. The extend and tilt functions make it so easy to connect wifi, DVD player, Cable box, etc. It's a strong and "clean" way to attach a TV to a wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person crew were polite, efficient & very competent with what they had to do. Ditto for the setup of cable box, et al.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted our TV in no time and so nice to have them do it right the first time! Really appreciated that. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job fast service, clean and courteous, excellent team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the installer he was so professional...he took all the measurements and mounted the tv pretty fast and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my service from Geek Squad Eric and Bob. They are terrific at taking care of installing the equipment professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. They made everything work in 1 hour.

    I would recommend this to a friend